Locksmith , 468 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to restrict access to specific products and areas of their site, making it ideal for separating wholesale from retail, hiding out-of-stock items, and managing private launches. It's also praised for its seamless integration with user registration and its capacity to customize product offerings for different international markets. The app's customer service is commended for its prompt and efficient responses. Its unique pay-what-you-feel-is-fair pricing model based on usage is also appreciated. The app is also used to create exclusive sections, like a "VIP" area, and to offer wholesale pricing lists cost-effectively.

Edited April 30, 2021

Locksmith does exactly what I was looking for: password-protect certain parts of our website for our paying supporters. It's simple and straightforward, yet also powerful in terms of the different rules you can set up for each protected page. I respect their company values and am leaving a review because of that. One request I have is to allow for more customization of the password page so we can make it look more like our store's design. Thank you for your great work.

United States
About 2 years using the app
March 10, 2021

This app works well and when there are any issues support is fast and helpful. I would recommend this app.

Bont Skates Online Shop
Hong Kong SAR
Over 2 years using the app
September 1, 2021

I use this app to protect my course content and allow my members easy access to their course materials! They were kind enough to work with me while I get my business off the ground and grow my customer base. I am able to speak to a live person and they emailed me quick! Highly Recommend utilizing this service to allow member portals on your page.

Super High Wayz
United States
10 months using the app
July 2, 2020

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

African Bronze Honey Company Ltd.
Over 6 years using the app
August 27, 2020

We have used Isaacs app since 2014 with out issue.
This is our stores best feature and provides excellent intuitive admin.

BRN Benchmark (eFulfillment Aust)
Over 5 years using the app
June 9, 2021

We use this app to lock access to exclusive products, and it's great. Their customer support team is awesome as well. We reached out to see if we could add some features to our locks, and Tristan and his support team went above and beyond. They even implemented some features in the back end that helped optimize our experience. Definitely recommend these guys if you want full control over your product ecosystem!

No Cow
United States
Over 1 year using the app
June 24, 2022

I'm passionate about this app and the support that all its team provides us, they are always willing to help us, thanks to everyone at Locksmith for existing...

Super Quina
10 days using the app
October 2, 2021

Let me ask a simple question.. you run into an issue during a client implementation, need support and reach out hoping the app developers respond. Well - my response was received within a day - highly detailed, highly accurate, and immediately functional. This is what you can expect from this great company! Hats off

United States
7 months using the app
Edited June 23, 2022

Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team! -- Update 6/23/22:
The app and support continue to amaze me. Recently, the team was incredibly responsive and helpful as we built out a new theme and integrated with the Boost Commerce Product Filter & Search app. Special shout out to Jed/Erica! Thanks for your ongoing support, looking forward to continue working with you all!

Charny Healing
United States
About 1 year using the app
Edited December 9, 2020

We had some glitches in the beginning but Ken jumped in and solved it pretty quickly. Thanks Locksmith app team for the quick response.

EBI Nutrition
Over 2 years using the app