Locksmith

Locksmith

Built for Shopify

Reviews (487)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage access to various site areas, including hiding prices and products until approval. It's ideal for businesses with exclusive pricing or digital content. The setup is easy, performance reliable, and customer service quick and helpful. Merchants appreciate the pay-what-you-feel-fair pricing model, seamless integration with user registration, and automatic access cancellation. The app can also hide out-of-stock products in different countries and for private launches.

February 24, 2018

I use Locksmith to establish minimum purchase on my checkout cart. It works perfectly!! I didn’t do a thing the guys at Locksmith did everything. And for return customers they made another minimum purchase. Really helpful because we only do wholesale business!!

Nicola Joyeria
Costa Rica
About 3 years using the app
Edited January 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Artistry, Ltd.
United States
About 3 years using the app
May 8, 2020

Great app. Used it to hide pricing on items until we approve customers that have been verified. Responsive support that walked me through a few settings I overlooked.

U.S. Orthotics
United States
About 3 years using the app
Edited September 16, 2020

Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.

Spinster Sisters Co.
United States
About 3 years using the app
Edited March 23, 2020

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Ohmyjewelry.com
United States
Almost 3 years using the app
Edited August 9, 2020

Super helpful app and easy to use. We have a page in our store that I only want visible to paid customers, and this does the job. I also use it for private listings.

OctoGifts
United States
Almost 3 years using the app
August 4, 2015

This app is great, easy to use and Isaac, the developer is magic. He will answer your questions quickly and even work on code for any customization you require. If you are thinking of purchasing, pull the trigger. you wont regret it.

Beautybrandoutlet
United States
Almost 3 years using the app
December 23, 2020

Locksmith is a really good app and I do like using it.
My one complaint is hiding the product prices. I wish it was easier and I didn't need to manually put the coding in.

HTX Heat Transfer Vinyl
United States
Almost 3 years using the app
Lightward replied January 6, 2021

This is something that we can help with – just write in to team@uselocksmith.com, and we'll get you squared away. If you're comfortable with Liquid, we've got the documentation ready for you (https://docs.uselocksmith.com/article/207-manual-mode); for everyone else, we're here to lend a hand. :)

Cheers,

-Isaac

July 13, 2017

Isaac not only responded to my email pronto, but even assisted with a non-locksmith issue. Now that is amazing customer service.

Colonialcandle
United States
Almost 3 years using the app
February 24, 2018

Works great and easy to use. Great for products you want to hide from the public and only show to wholesale customers.

Illyaustralia
Australia
Almost 3 years using the app