Locksmith

Locksmith

Reviews (296)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively restricting access to specific store areas, ideal for exclusive products and wholesale. It offers features like member-only areas and protected digital content, with flexible customization options. The interface is user-friendly, and the support team is praised for their responsiveness and efficiency. Merchants appreciate the app's impact on store management, pricing flexibility, and exceptional customer service.

May 21, 2025

Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!

Smithers Swimwear
Australia
Over 4 years using the app
May 29, 2025

The app works exactly as promised. I initially experienced some cache issues with the Firefox browser, but that had nothing to do with the app itself. The support team provided excellent and timely service. I highly recommend this app to anyone who needs to restrict access to parts of their shop.

ShopBreach
Denmark
10 months using the app
May 9, 2025

Darn Locksmith for being too good! Due to Shopify''s fee structure on sales, I subscribed to a higher plan than I probably needed. Which meant that I was placed into a higher tier than I'd hoped for Locksmith. The dilemma is, I couldn't bring myself to reach out to ask for a lower price due to how well their plug-in works!
You see, I offer custom products that I only want people to be able to add to their carts (since I despise invoicing as I also have an expansive catalog) AFTER I send them back a proof of what I'd be making for them. Locksmith gives me the peace of mind of protecting my custom products from ordering ahead of a request which is invaluable. It also works with Shopify's app which of all the plug-ins I've had to subscribe to, is the only one.
Alls this to say, if you need to restrict products, I HIGHLY recommend Locksmith as it's been invaluable to my sanity and business model!

ShayKay Studio
United States
3 months using the app
Edited May 19, 2025

I would recommend this app. The app developer work with you to figure out if/how this app can work for your store or not. Keep in mind you may need a few days to get it dialed 100%, but the devs will work to deliver you a working solution.

Feathers Vintage
United States
7 months using the app
June 17, 2025

Have had a great experience with Locksmith's customer service ~~ they have given me excellent and specific feedback to create locks for my Shopify store. Highly recommend :)

Ancient Origins Apothecary
Canada
5 months using the app
March 25, 2025

Great experience so far, extremely helpful in setting up our Wholesale Jewellery Store with limited access to customers. Ken from their team not only understood the entire flow but gave suggestions and helped in setting up the store till the end. They extended the trial for us to test things out. Thanks from Team Rajmehar, www.rajmehardesigns.com

Rajmehar Designs
India
3 months using the app
March 6, 2025

I love this so much I'm going to jump in to Mechanic next. Locksmith is the perfect solution to a problem I had and devs tried charging me hundreds when this took me 10 minutes and not much per month. Thanks for being awesome guys!

Subscription Comics
United States
2 months using the app
April 5, 2025

The support is excellent. When I was struggling with something, the team did not just explain what was happening and how to fix it, they actually DID the fix for me and fast! Outstanding customer service.

The Floral Project
United Kingdom
About 3 years using the app
May 21, 2025

Thanks for all continued support and figuring out what is best for our website and needs.

Queen City Book Bank
United States
Over 3 years using the app
June 2, 2025

Brilliant app and Ken from support is fab!

Life Of Riley Bakery Ltd
United Kingdom
Over 4 years using the app