Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its functionality, ease of use, and cost-effectiveness, especially for B2B and wholesale businesses. It offers features like hiding prices and products, restricting content, and controlling merchant access. The user-friendly and customizable interface ensures a smooth performance. Merchants commend the responsive and professional customer support for quick problem-solving and extra assistance, including free integration with custom themes. Features like "Login to Show Prices" and "Login to Show Pages" are particularly well-received.

June 26, 2023

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

NEXOES
United States
3 months using the app
BSS Commerce replied June 27, 2023

Thank you very much for your five star rating!

We are so happy to hear that you find the app useful for your B2B needs, and even happier to know that you appreciate our agent's great job. We are committed to providing the best customer service experience and really appreciate your kind words.

Thank you!

August 29, 2023

Great app, works really well. Their support is top notch, I had my problem (app compatibility) resolved within 36 hours.

(thanks Jena and team!)

We only use the price lock feature so I can't speak to the rest, but it works well with a simple and effective interface.

Highly recommend.

Curve Distribution
Canada
27 days using the app
BSS Commerce replied August 31, 2023

Thank you so much for your 5-star rating and your kind words about our app!

We are so pleased to hear that our app works really well, and we are especially thankful for your words about our customer support – we try our very best to provide the best service to each and every one of our customers. We are delighted that you are happy with the Price Lock feature, and we are glad you find our interface simple and effective.

Thank you again!

May 28, 2023

B2B has helped us to identify and tag restricted users to our customer's site. We have had very good functionality with this app. B2B's customer service and helpful feedback have only made this experience even more seamless!

Wonder of Learning by the Goddard School
United States
5 months using the app
BSS Commerce replied May 29, 2023

Thank you for your 5-star rating! We are thrilled to know that B2B's features have been helpful to you for restricted user identification and tagging to your customers' sites. We are delighted to have such great functionality with B2B and are thankful for their excellent customer service and helpful feedback. We appreciate your kind review!

August 18, 2023

App does exactly as it states at half the price of competitors. June answered any and all questions and went above and beyond to assist with installation and my custom theme. Very satisfied. It’s important to note customer service is 12 hours ahead of CST zone, however every email was answered promptly during their business hours. Would recommend!

PinkPro Beauty Supply
United States
24 days using the app
BSS Commerce replied August 22, 2023

Thank you so much for your 5-star rating and kind words!

We are thrilled to hear that our agent went above and beyond to assist with the installation and with your custom theme. We appreciate your feedback about our customer service and that each email was answered promptly during our business hours. Your satisfaction means the world to us.

Thank you again!

October 10, 2023

One of the best support in Shopify and great app, it delivers what it promises and is easy to use

svenjack-B2C-TEST
Austria
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 10, 2023

I initially had a hard getting this app working the way I was hoping it would, but when I contacted customer service they were quick and really amazing to deal with! Now it works great!

Eye Candy Lash Store
Canada
About 1 month using the app
BSS Commerce replied May 16, 2023

Thank you so much for your 5 star rating!

We're so glad to hear that our customer service team was quick to respond and helpful in getting things fixed. We appreciate your feedback and are glad that it now works great!

June 14, 2023

This app is incredible! HIGHLY recommend! It is very robust but simple to use. This app makes things that would be complex custom code and time consuming very easy to implement. You can configure it many ways for many scenarios also. Their support has been next-level! They have helped me so much and gone the extra mile. Thank you Jena and team! :)

Barbie Anne Bridal
United States
29 days using the app
BSS Commerce replied June 15, 2023

Thank you so much for your kind words!

We're delighted that you find the app both robust and easy to use, and that the support team has provided such excellent service. We're glad you're happy with the app and appreciate your recommendation.

July 19, 2023

The application is intuitive and user-friendly, offering a seamless experience. Its features are comprehensive and fulfill my needs efficiently. Jolie was extremely helpful, providing excellent support and guidance throughout. She demonstrated exceptional knowledge and professionalism. Her friendly demeanor and prompt assistance made my experience delightful. I am grateful for her outstanding service.

Oricare B2B
Romania
5 months using the app
BSS Commerce replied July 24, 2023

Thank you so much for your wonderful review and five star rating!

We are very happy to hear that the application is intuitive and user-friendly and offers a seamless experience. We are especially pleased to hear that our agent was so helpful and knowledgeable in providing you with excellent support. We are grateful for your kind words and are glad that your experience was delightful.

Thank you!

September 13, 2023

I can't say enough good things about B2B Login/Lock & Hide Price APP and the outstanding support and customer care they provide. From the moment I installed this app, I've been thoroughly impressed by their dedication to helping their users succeed. Totally recommended!

NIO Cocktails (IT)
Italy
16 days using the app
BSS Commerce replied September 15, 2023

Thank you very much for your 5-star rating and kind words about our B2B Login/Lock & Hide Price APP!

We are delighted that you found our app helpful and that you are pleased with the customer service provided.

Thank you again!

October 4, 2023

Very useful app if you want to hide the price for not logged-in customers. Next-level helpful customer service, Emma is helping every time we need!

Thank you so much this app!

Horse Square
Denmark
7 days using the app
BSS Commerce replied October 5, 2023

We really appreciate your 5 star rating and kind words about our app and our helpful customer service!

It's nice to know that our agent helps you every time you need it. We will do our best to keep making the app and the customer service even better.

Thank you again for your support!