Reviews (566)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing wholesale orders and controlling access to products and pricing, ideal for B2B operations. It features a user-friendly interface with options like "Login to Show Prices" and "Login to Show Pages," enhancing customer restrictions. The app supports integration with themes and other apps, backed by a responsive support team praised for their efficiency, including staff members like Emma, Jena, and Joy. Merchants appreciate its robust features, ease of use, and exceptional support, noting significant value in managing restricted website access.

July 17, 2024

B2B Login Lock Hide Price BSS, is an amazing app, that helps me show and hide products for different customer segments, after they have logedin to there profile on my store. It is easy to setup and thew have really fast feedback and help with custom programming of the app, from the support team. The best recommendations!

BUT for the last star, they should work on there english communication skills. They are good but it took a long time fore them to understand my situation.

EverBean
Denmark
About 1 year using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app and support yet. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

May 13, 2024

Emma & the tech guy were great. Quickly fixed issue and showed how to do so. Thank you.

RenPro Beauty
United States
4 months using the app
BSS Commerce replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star review seems like you are not fully satisfied with our app yet. Hopefully, we will have more chance to help you utilize our app the best for your business and help you revise your experience with the app.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

June 21, 2024

Toller Support
App unterstützt leider die Funktion nicht, das die Kategorien auch in den Drop down Menüs versteckt werden.

swisscharge.ch
Switzerland
3 months using the app
BSS Commerce replied June 23, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

October 2, 2023

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.

My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.

But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Cheese Shop Santa Barbara
United States
12 months using the app
BSS Commerce replied October 5, 2023

Thank you for your 4-star rating!

We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback.

Hopefully, we can assist you much more so as to help you revise your experience!

January 14, 2024

Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.

CrystalUniversePerth
Australia
About 1 year using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

September 26, 2023

App works really well. Would be five stars if they were available during the same ours as the States

Statewide Supply
United States
3 months using the app
BSS Commerce replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 11, 2023

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

Hammeley
Italy
25 days using the app
BSS Commerce replied December 13, 2023

Thank you so much for your 5 star rating and for your kind words!

We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.

We really appreciate your feedback!

October 30, 2023

Great customer service that helped us resolve our issues in a timely fashion.

Team Wilpers
United States
Almost 2 years using the app
February 22, 2024

Prompt response time.

JWalker Dog Canada
Canada
1 day using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

October 19, 2020

Stephanie was very helpful, and tried her best to help us with our issue. We will still have to figure out how to best work within the app to achieve what we need.

BDDW COLLECTION
United States
Over 2 years using the app
BSS Commerce replied October 29, 2020

Dear Jonb,
Always remember that we are right next to you when we need further advice from us. Thanks for using our app although it might not meet your requirements completely.
Still keep upgrading our app to be better!