Reviews (575)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.

July 17, 2024

B2B Login Lock Hide Price BSS, is an amazing app, that helps me show and hide products for different customer segments, after they have logedin to there profile on my store. It is easy to setup and thew have really fast feedback and help with custom programming of the app, from the support team. The best recommendations!

BUT for the last star, they should work on there english communication skills. They are good but it took a long time fore them to understand my situation.

EverBean
Denmark
About 1 year using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app and support yet. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

May 13, 2024

Emma & the tech guy were great. Quickly fixed issue and showed how to do so. Thank you.

RenPro Beauty
United States
4 months using the app
BSS Commerce replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star review seems like you are not fully satisfied with our app yet. Hopefully, we will have more chance to help you utilize our app the best for your business and help you revise your experience with the app.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

June 21, 2024

Toller Support
App unterstützt leider die Funktion nicht, das die Kategorien auch in den Drop down Menüs versteckt werden.

swisscharge.ch
Switzerland
3 months using the app
BSS Commerce replied June 23, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

February 22, 2024

Prompt response time.

JWalker Dog Canada
Canada
1 day using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

October 19, 2020

Stephanie was very helpful, and tried her best to help us with our issue. We will still have to figure out how to best work within the app to achieve what we need.

BDDW COLLECTION
United States
Over 2 years using the app
BSS Commerce replied October 29, 2020

Dear Jonb,
Always remember that we are right next to you when we need further advice from us. Thanks for using our app although it might not meet your requirements completely.
Still keep upgrading our app to be better!

October 30, 2023

Great customer service that helped us resolve our issues in a timely fashion.

Team Wilpers
United States
Almost 2 years using the app
January 14, 2024

Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.

CrystalUniversePerth
Australia
About 1 year using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

September 8, 2020

We installed the app and it worked perfectly for our needs. We had problems configuring the app with our Shopify theme but the apps customer service team were fantastic and resolved the problem quickly for us. Would definitely recommend this app if you need to password protect specific pages.

TRIBUS
United Kingdom
Almost 2 years using the app
BSS Commerce replied September 17, 2020

Happy to hear that the app fits well for your business demands and thank you for your feedback <3

February 24, 2022

Good app and great support team. Many thanks to Annie Tran for the quick answer and the competent support! This was really helpful for me!

Product News
Switzerland
Almost 2 years using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 5, 2021

Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.

Coloplast ANZ Order Portal
Australia
Over 1 year using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!