B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (586)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

August 28, 2024

The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.

Controlco
United States
Over 2 years using the app
September 24, 2024

I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!

WATC STUDIO
Portugal
4 months using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 4, 2024

good support, does exactly what it is supposed to do.
Jonas has been on point since day 1

Wholesale American Hat Makers
United States
2 months using the app
BSS Commerce replied October 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 10, 2024

Thank you Jolie for helping us to solve our problem so fast! Experience was smooth!

GROŽIO ALCHEMIJA
Lithuania
About 1 year using the app
BSS Commerce replied October 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 28, 2024

This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!

Dimensions Skin Care Distribution
United States
26 days using the app
November 1, 2024

Worked well for my store. Only customers that have been approved by us can access the platform.

HF DISTRIBUTION
United States
21 days using the app
August 23, 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
United States
21 days using the app
BSS Commerce replied August 26, 2024

Thank you for your 5-star rating!

We are thrilled to hear that you are very satisfied with the app, particularly with our excellent customer service team. We appreciate your kind words about the timely responses, thorough service, and proactive assistance with CSS style adjustments. It's wonderful to hear that our agent, Jonas provided patient and effective support. We are grateful for your recommendation.

Thank you for choosing our App!

October 10, 2024

You installed the BSS app for a while and the truth is that it worked very well, we had a problem about the established rules, but the attention of Jolie and the developer Quan were excellent, friendly and very fast. In just a few hours they modified the rule for our website and it is working perfectly.

Luvik S.A
Argentina
13 days using the app
BSS Commerce replied October 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 26, 2024

Great app ! This was what I was look for. Also the support is very good & profesional. They help you immediatly if there is any problem or something what I can not fix by myself. I reccomend it for sure.

LuxRussian
Belgium
8 days using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 24, 2024

I used to have a different app before and was not satisfied at all.
But this app is simply perfect!
The BSS team always solves problems promptly, and the apps deliver what they promise!

Finally, my hidden prices can no longer be found on Google. Thank you, BSS, and thank you, Emma!

Made in Korea Trade GmbH
Switzerland
10 days using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!