Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

April 23, 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Greenover Sports
United Kingdom
Almost 3 years using the app
Edited March 19, 2024

Très bonne application : fonctionnelle et professionnelle.

Burn-Out-Design
France
About 3 years using the app
BSS Commerce replied March 14, 2024

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.

However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.

Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.

If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com

April 24, 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Innocent Clothing - Alternative Clothing Wholesale
United Kingdom
Over 1 year using the app
March 12, 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Sodini Bijoux
Italy
8 months using the app
March 25, 2024

Works as intended.

Weesgaard Dental & Kirurgi
Denmark
6 months using the app
April 8, 2024

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

selfactualize.net
Australia
3 months using the app
March 8, 2024

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

Met B2B
Italy
4 months using the app
March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Queen Helena Ingrosso
Italy
3 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 22, 2024

Suporte 5 estrelas. Esclarecimento imediato.

Ibergift
Portugal
3 months using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 4, 2024

This company is very responsive and dedicated to keeping in touch for service. I am impressed.

Plant Traps
United States
4 months using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!