B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

January 31, 2024

The App functions as expected and the customer service is quite responsive and effective.
Would recommend to wholesalers who is looking for functions like hiding prices.

CALIBEAR WHOLESALE
United States
5 days using the app
Edited March 19, 2024

Très bonne application : fonctionnelle et professionnelle.

Burn-Out-Design
France
About 3 years using the app
BSS Commerce replied March 14, 2024

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.

However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.

Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.

If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com

March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Queen Helena Ingrosso
Italy
3 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Veteco Interservices
Romania
1 day using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 7, 2024

This is good and helpful app

ProPutiikki
Finland
23 days using the app
March 25, 2024

Works as intended.

Weesgaard Dental & Kirurgi
Denmark
6 months using the app
March 8, 2024

Absolutely brilliant support from Jolie... not only did they install the app correctly, they styled the form for me and also introduced me to another useful app that I needed (that was cheaper than the one I was going to buy) and set that up too.... All dont in less than 15 mins! would highly recommend.

Giggle Gift Company
United Kingdom
15 minutes using the app
May 20, 2024

top

Artepot
France
3 months using the app
BSS Commerce replied May 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

February 26, 2024

App eccezionale e personale disponibile e preparato! Hanno subito risolto un piccolo problema e ora l'app funzione al 100% ed è eccezionale, consigliatissima!

Co.Ma. Srl
Italy
10 months using the app
January 18, 2024

The customer service for this app is fantastic.

Whitaker Rugs
United States
About 22 hours using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!