B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (589)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

June 13, 2023

Excelent job, support and speed from the entire support team! Very efficient 10/10
Tomas from Argentina

TiendaCherryBengal
Argentina
8 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5-star rating!

We highly value your positive feedback about our excellent job, support and speedy response from the entire support team! We are thrilled that you found our services to be very efficient and we appreciate your kind words.

November 23, 2023

Sehr guter und schneller Support

Eukanuba
Germany
8 months using the app
BSS Commerce replied November 26, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Edited January 27, 2022

Having tried a few B2B apps, this one stands out as the best performer by a long way. It's on the same site as my retail business and integrates like it was built for my site. UX for the customer is excellent. Other apps feel like you're building a site around their features, this one takes your retail experience and gives it a B2B boost. Administration is very easy and the support team are excellent. This is a very well thought out solution for B2B on Shopify. Thank you Hoa Xuan Duong and Jonas!

blincb2b
United States
8 months using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 9, 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner.
I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule.
Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask.
Joy Nguyen and Nguyen Van Huan were excellent to work with.
No muss, no fuss.

purecarbondiamonds
Canada
8 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5 star rating! We are delighted that you had a positive experience with our customer service. We appreciate your great comments about how our guys provided you responsive and helpful service in a timely manner. Thank you for taking the time to share your wonderful experience!

October 25, 2021

App installation was easy, custom programming was needed, but the result was great. Support team was helpful. Many thanks.

Vilduja
Lithuania
8 months using the app
BSS Commerce replied November 1, 2021

Thank you.

We hope that you will keep supporting our apps in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 21, 2023

The Support Team is amazing, I was in constant touch with support staff name Emma she helped in setting up the app on my store very effectively, They were so polite and very supportive I love this app and the team... I recommend this app to all who is looking for these type of features.

My Store
India
8 months using the app
BSS Commerce replied September 27, 2023

Thank you for your five-star rating and kind words!

We're thrilled to hear that our support agent provided you with an excellent support experience. We're proud that our app delivered such great features for you to enjoy. It means a lot to us that you've recommended us to others.

Thanks again!

July 5, 2023

I've been using the app for several months and it responds to all the features a B2B site needs. The customer service is so amazing that responds promptly and very quickly, they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.

urbani2b - Michele Urbani
Italy
8 months using the app
BSS Commerce replied July 6, 2023

Thank you so much for giving us a 5 star rating!

We're delighted that you've been using the app for several months and that you've had such an amazing experience with our customer service. We really appreciate your kind words and are grateful for your recommendation.

Thank you!

Edited December 29, 2022

5 stars for the app and 5 starts for Joy Nguyen and Nguyen Van Huan - my first time setting up a webshop and it's for a wholesale company, needed to create a way in which customer's can't just see the pricing - they need to register first. Super easy to set up and implement on the store, free plan available unlike if you want the same feature from shopify direct.

I had an issue with there being a "create account" part, which gave access straight away - I contacted BSS Commerce and Joy came back to me so quickly, in less than a day the problem was resolved by Joy and the developer Nguyen Van Huan and there is no longer a "create account" option - thank you so much Joy and Nguyen for all of your support, look forward to working with you guys longterm :)

Sandea Wholesale
United Kingdom
8 months using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Queen Helena Ingrosso
Italy
3 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 23, 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
France
8 months using the app