B: B2B Lock, Login & Password

B: B2B Lock, Login & Password

Reviews (625)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B and wholesale functionalities on Shopify, praising its ability to hide prices and restrict content until login. It's noted for its user-friendly setup and features like locking wholesale pages. Exceptional customer support is frequently highlighted, with quick responses and help with customizations. The app integrates smoothly across various themes and maintains reliable performance, with issues typically resolved swiftly.

March 11, 2022

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

TURTLE®
Denmark
14 days using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 3, 2020

Customer service helped to resolve integration problems between app and my Shopify theme quickly! super appreciative for that response!

NADJARINA
United States
14 days using the app
March 31, 2022

Emma and the entire Dev team have done a great job helping us with what we need and carrying out superbly the tasks for us. Highly recommended.

Ultimate Skin & Body Clinic
Australia
14 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 4, 2020

Very happy - great customer support! They helped us immediately and solved problems. Would really recommend this App!

EVERNEST Shop
Germany
14 days using the app
BSS Commerce replied August 4, 2020

Thank you so much. We are all dedicated to our valuable customers, like you. Next time, if you need help, do not hesitate to contact us via sales@bsscommerce.com or via Live Chat.
Happy and willing to help, all the time.

March 2, 2023

The team at BSS has gone above and beyond to help customize their app to help us match our custom Shopify theme. I would highly recommend their app and their team to anyone who is looking to create a b2b login function to their store. I would specifically like to thank Jolie Nguyen and Cao Xuan Cuong for their willingness to help us not only understand the functionality of the app, but also their help in styling and dialing in the UX of the app and how it functions within our theme. Again, I can’t say thank you enough. Jolie and Cao are top shelf. Thank you.

DFSKY-US
United States
14 days using the app
BSS Commerce replied March 3, 2023

Thank you so much for your 5 star rating! We appreciate your kind words and were happy to help make the app match your custom Shopify theme. We are very impressed with your review of our helpful team at BSS, and especially Jolie Nguyen and Cao Xuan Cuong whose great expertise and willingness to help made the experience excellent. We are deeply grateful. Thank you!

September 7, 2020

Great and fast support from the team and app works as i want it to. Only one option with customer tags that i would love to see in the future.

Kristensen Du Nord
Denmark
14 days using the app
September 12, 2023

Exceptional customer service!

ApDenmark
Denmark
14 days using the app
BSS Commerce replied September 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 15, 2022

Excellent app! Does what is says and the customer support is prompt, efficient and competent. Highly Recommended!

australianfiresupplies
Australia
14 days using the app
Edited December 29, 2022

5 stars for the app and 5 starts for Joy Nguyen and Nguyen Van Huan - my first time setting up a webshop and it's for a wholesale company, needed to create a way in which customer's can't just see the pricing - they need to register first. Super easy to set up and implement on the store, free plan available unlike if you want the same feature from shopify direct.

I had an issue with there being a "create account" part, which gave access straight away - I contacted BSS Commerce and Joy came back to me so quickly, in less than a day the problem was resolved by Joy and the developer Nguyen Van Huan and there is no longer a "create account" option - thank you so much Joy and Nguyen for all of your support, look forward to working with you guys longterm :)

Sandea Wholesale
United Kingdom
14 days using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited April 15, 2022

Support especially with Annie Tran has been great. Support is one of the major reasons I use to determine the performance of an APP. At the moment the APP works well with B2B registration custom form and does exactly what it needs to. There are loads of other features I will be for sure looking forward to adopt as my business grows. Highly recommend B2B for their support and APP quality

HealFastNow
Australia
13 days using the app
BSS Commerce replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!