B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (589)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

November 25, 2021

Stephanie is a great help and she assists us to help setting up the program we are looking for on Shopify.

Smith's Compounding Pharmacy
Canada
About 2 months using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 2, 2022

Great app and amazing customer support from Stephanie and Dimitri who worked throughout Lunar New Year to provide a solution to an issue we experienced.

ALLSKIN | MED
United Kingdom
About 2 months using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 8, 2021

We had some initial set up difficulties but Stephanie was really quick to respond and the problem was sorted straight away. We haven't used the app for long but so far it seems to work for what we want.

The Wheat Bag Company
United Kingdom
About 2 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

November 9, 2023

GREAT ! Over and beyond with their customer service

Little Omo
United Kingdom
About 2 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 16, 2023

Durante la prueba tuve complicaciones para implementarlo, una vez que entré en contacto con el soporte todo mejoró, Emma C. me ha ayudado increíblemente a optimizar las funcionalidades. Tenemos 13 horas de diferencia de horario y eso no ha sido un impedimento, Emma me ha ayudado excepcionalmente dejándome todo claro para poder trabajar al 100%.

Gracias por la guía, parece ser una implementación exitosa.

Sistemas Rodriguez.com
Costa Rica
About 2 months using the app
BSS Commerce replied May 22, 2023

¡Muchas gracias por tu excelente calificación de 5 estrellas!

Estamos muy contento de que has experimentado el excelente servicio de soporte técnico proporcionado por Emma C. Realmente nos alegra saber que has optado por nuestro producto y te ha permitido optimizar sus funcionalidades.

July 12, 2021

The customer service is great - Initially I wasn't able to hide some pages as I'd customised some of my templates, but the team quickly made alterations to make it work for me once I'd reported the issue.

Sourcery
United Kingdom
About 2 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

March 8, 2023

The B2B Login/Lock & Hide Price app has been incredibly easy to use and has quickly become an integral part of how our B2B website works. It offers a wide range of features that allows us to manage how we want certain functions to work and adapt to the specific customer. It is easy to set up on your own, but as we wanted even more detailed customization, we reached out to Jena and her team - we received an the exceptional level of support from Jena and Dev Nguyen, and it didn't matter how many times we'd go back to ask for more changes they kept working on them until it was perfect for what we wanted and needed. Their level of expertise and knowledge of the app was fantastic, and they were able to help me troubleshoot and resolve any issues that I encountered which made us as an app user feel valued and looked after, and confident if there were ever any issues in future that we could reach out for help. Overall, I highly recommend this app for its flexibility and functionality, and a 10/10 for the team behind it for all of their hard work and kind professional support they provide.

Pan World Brands
United Kingdom
About 2 months using the app
BSS Commerce replied March 9, 2023

Thank you so much for your 5-star rating! We are so pleased that you have found our B2B Login/Lock & Hide Price app easy to use and it has become an integral part of your B2B website. We pride ourselves on providing the best customer experiences and are delighted that you benefited from the exceptional level of support from our people. We really appreciate your high recommendations for the app's flexibility and functionality. Your kind words have been a great source of encouragement for us and our team. Thank you so much!

September 22, 2020

The app works as described to require login access for a specific page on our website. Customer support was friendly and helpful, with a fast response time.

Van Gogh Designs
Canada
About 2 months using the app
BSS Commerce replied October 4, 2020

Very pleased to support you and happy that you are satisfied with our Login to Access Pages app.

June 30, 2023

I am very pleased with the exceptional support and service I received. The app is now functioning perfectly, and I am extremely grateful to the team who helped us to resolve the issue.

Better Packaging Co
Australia
About 1 month using the app
BSS Commerce replied July 4, 2023

Thank you so much for your 5 star rating!

We are pleased to hear that you received exceptional support and service. We are very happy that the app is functioning perfectly and we are grateful to our team for helping to resolve the issue.

Thanks again for your positive review!

June 7, 2023

Lots of functionality and great, fast support. Used to restrict a page to be visible only by registered users.

Edglit
Australia
About 1 month using the app
BSS Commerce replied June 15, 2023

Thank you for your 5 star rating!

We are delighted to hear you were pleased with the functionality of our restricted page feature, as well as our fast customer service. We appreciate your kind words!