Reviews (575)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.

Edited September 20, 2022

After using a couple of apps before, this app works perfectly for our slightly more 'complex' needs. The team Josephine Dao, Anh TV, Luan HV and Developers work quick to resolve issues. 5 Stars!

PG Promotional Items
United Kingdom
15 days using the app
Edited April 27, 2022

i had a great service from the assistance to configure the app with the feature i wanted. if you have any problems with the app the assistance answer to you very fast. Emma and his team (Vu Phi Hung e Cuongnvm) were fantastic, they helped me a lot with any of my requests. Great service. ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata a tutti.

easy2love
Italy
15 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 25, 2020

This app works very good, we use it for our VIP Customers so they can order specific products and it is great!. CS Team are very helpful!

factory1direct
United States
15 days using the app
BSS Commerce replied October 4, 2020

Glad that our app is helpful for your website. We have updated the app with the Login to See Prices feature, also take a look if you need to keep the prices private for VIP customers.

January 31, 2024

The App functions as expected and the customer service is quite responsive and effective.
Would recommend to wholesalers who is looking for functions like hiding prices.

CALIBEAR WHOLESALE
United States
5 days using the app
December 2, 2021

Works very well as expected. We hide prices from all customers. Even if they login, they cannot see the price info unless they have a specific customer tag. The support also is very responsive. Thanks a lot.

Moremo Toptan
Türkiye
15 days using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 17, 2021

The CS was very supportive and efficient when I asked for help to fix the incompatible problem, thank you for the assistance.

瘋台灣民宿網
Taiwan
14 days using the app
BSS Commerce replied September 17, 2021

Thanks for your kind words and your patience.

Please enjoy the app now and let us know at sales@bsscommerece.com when you need our support.

Best,

Emma.

August 4, 2020

Very happy - great customer support! They helped us immediately and solved problems. Would really recommend this App!

EVERNEST Shop
Germany
14 days using the app
BSS Commerce replied August 4, 2020

Thank you so much. We are all dedicated to our valuable customers, like you. Next time, if you need help, do not hesitate to contact us via sales@bsscommerce.com or via Live Chat.
Happy and willing to help, all the time.

March 2, 2023

The team at BSS has gone above and beyond to help customize their app to help us match our custom Shopify theme. I would highly recommend their app and their team to anyone who is looking to create a b2b login function to their store. I would specifically like to thank Jolie Nguyen and Cao Xuan Cuong for their willingness to help us not only understand the functionality of the app, but also their help in styling and dialing in the UX of the app and how it functions within our theme. Again, I can’t say thank you enough. Jolie and Cao are top shelf. Thank you.

DFSKY-US
United States
14 days using the app
BSS Commerce replied March 3, 2023

Thank you so much for your 5 star rating! We appreciate your kind words and were happy to help make the app match your custom Shopify theme. We are very impressed with your review of our helpful team at BSS, and especially Jolie Nguyen and Cao Xuan Cuong whose great expertise and willingness to help made the experience excellent. We are deeply grateful. Thank you!

September 12, 2023

Exceptional customer service!

ApDenmark
Denmark
14 days using the app
BSS Commerce replied September 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited April 15, 2022

Support especially with Annie Tran has been great. Support is one of the major reasons I use to determine the performance of an APP. At the moment the APP works well with B2B registration custom form and does exactly what it needs to. There are loads of other features I will be for sure looking forward to adopt as my business grows. Highly recommend B2B for their support and APP quality

HealFastNow
Australia
13 days using the app
BSS Commerce replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!