Reviews (534)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B or wholesale businesses needing to restrict product or price access. It's praised for its user-friendly interface, smooth performance, and customizable features. Many appreciate its compatibility with other BSS Commerce apps and commend the customer support team for their efficiency and problem-solving skills. It's seen as a cost-effective solution for creating a B2B platform.

October 6, 2022

Hai NN and Joy have been fast and efficient in solving a styling issue with one of the password pages in my shop. Thank you.

A Twist Of Date
United Kingdom
5 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 21, 2023

This app is exactly what we needed for certain areas on our site. We had to contact support to get help with our custom theme and get it looking how we wanted. Joy Nguyen and the technician Nguyen Van Huan were amazing. They immediately logged in and fixed everything, answered my questions and giving me enough information for our team to make changes ourselves in future.
I have used the app for a week now and it performs well. I am reassured that the support is so responsive.

Tragic Beautiful
Australia
5 days using the app
BSS Commerce replied March 24, 2023

Thank you so much for the five-star rating! We are delighted to know that our application met your exact needs, as well as that our customer support team was so responsive and helpful. We appreciate your feedback, and we'll continue working hard to deliver you great experiences. Thanks again!

January 12, 2023

The app was eventually working great, just as it was described. Initially it was a bit complicated with the settings, however everything worked out fine with the help of the support desk. I received great support from Jennie and developer Nguyen Van Huan who quickly checked any issues and solved all my problems. We were eventually so satisfied, that we decided to purchase a paid subscription, so we could get access to all the features (B2B/Wholesale Solution).

Telecom Today
Netherlands
5 days using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 17, 2020

When I first started using this app is wasn't working correctly with my theme and the support team was so patient with me as I explained my issues. For a free app they have amazing customer service and now the app is working perfectly!

Marketing Assist
United States
5 days using the app
BSS Commerce replied January 19, 2020

Thank you so much for your feedback.

We really appreciate that you chose our app and gave us a chance to support you on your store.
We will try our best to improve our app with more advanced functions and will release a new better version soon.

November 29, 2021

5 starts for all the B2B apps by BSS Commerce. It is exactly what I was looking for to facilitate the distributors and wholesale customers. It is a little hard to set up, but they are very supportive. Specially Stephanie, has helped me a lot via email and video call.

OTSO
Andorra
5 days using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 29, 2022

I needed to quick answer to having a single page be accessed with a password. B2B was easy to use and did exactly what we needed. When setting up my locked page I needed to add my brand colors and clean up a section of the page that I could not access. I emailed support and within hours, they made the changes for me. It was remarkably fast support from Jonas and Nguyen and was very welcome.

Sparkle-ist
United States
5 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 29, 2021

The app is amazing and the support team is awesome. They really help me as and when you need. Special mention to Emma for helping me out thoroughly and bearing with all my demands and technician (Hoa Xuan Duong) for carrying out all that I wished for.

Sohum Linen
India
5 days using the app
BSS Commerce replied December 29, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 2, 2022

Exactly what we needed. Hiding prices. I was able to figure out how to manually remove prices from the search function by adding some code. Great app. Highly recommend. Steph and Dang from the support team did an excellent job and even helped during their holiday.

Wooden Playroom Pty Ltd
Australia
5 days using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 28, 2021

Exactly what I need. Great app and fast customer service! Would purchase again for another project.

Wholeness at Work
United States
4 days using the app
June 28, 2021

A very useful app with hide price function that helps me to build my B2B store. Customer service responded quickly and offered great support to fix the problems.

HSHK
Hong Kong SAR
4 days using the app