B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (589)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

March 18, 2023

Cao Xuan Cuong and Jonas are the best. We have this custom theme, and they had to go through a lot, because of our theme. But they solved it in a day. Super Uber crazy! Thank you guys.

we2norgeb2b
Norway
11 days using the app
BSS Commerce replied March 24, 2023

Thank you for your five star rating! We’re glad our agents were able to quickly resolve the challenges posed by the custom theme. It’s always a pleasure to work with great expertise. Thanks again!

October 7, 2022

I downloaded this app to improve my B2B sales and better manage customer relationships. I have different customers which are in different segments of the market, therefore a major issue for me was that customers should only be able to see the products related to their segment on my website. I found this app which was perfectly aimed at achieving that goal. Initially I faced some issues while setting up. So I got in touch with the team, and Jennie and Hoang Van Luan were very prompt to reply to my messages and were working hard to solve my problems. Thanks to them my website is working as I wanted.

Sara Fine Jewels Ltd.
Hong Kong SAR
11 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 29, 2021

I had a very nice experience with Stephanie. She helped me very good with my questions. Also every few hours an email with updates about the status. Keep up the good work!

Baby Dutch
Netherlands
11 days using the app
March 25, 2022

App does exactly what we needed it to do! Hide pricing and control customer's creating their own account. Rule for hiding prices was easy to setup. Controlling customer account creation was just a flag and it also allowed us to customize the message the customer's received. We had a few compatibility issues with our current theme, but these were easily resolved. Thanks Emma and Cuong for your help!

WP Hospitality
United States
11 days using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited December 9, 2021

Very practical application to manage prices, hide prices without customer account, or only on some pages
The support is responsive and always tries to develop solutions to help us in our work.
Thanks to Emma and technicians team for your help and support.

ORCA Retail by Pennel & Flipo
Belgium
10 days using the app
BSS Commerce replied December 9, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 18, 2022

Awesome help from support Hoa Xuan Duong and Emma, they help me everything works perfect to us. The app also allows you to create various rules to hide products and condition access to certain customers through tags.
It is good to find an app with great support and functionality, since we were looking before and there was no app that did what this one does, and the support was also very fast since we were in a hurry to use the app to restrict access to certain products in our store.

Crocs México
Mexico
10 days using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 28, 2022

The password button was not showing correctly, but Emma and Mr. Dang helped me sooo fast. Even in the evening/weekend. Very happy with the support.

Mim-Pi NL
Netherlands
10 days using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 18, 2020

The app is pretty flexible and helpful to achieve the exact sort of gating we wanted. Their support was also effective in helping us fix a few bugs.

Hayden Los Angeles
United States
10 days using the app
September 30, 2022

We only trialled the app for a few days, as it wasn't quite right for our requirements. Jonas and the team were very helpful and worked hard to try and solve our problems.

LP Nails
United Kingdom
9 days using the app
September 28, 2023

The app is great, does exactly what I needed but what really sets this business apart is their customer service. They responded within a few hours and in less than 24 hours had solved all my problems and tailored it to my exact needs.

Couldn't recommend enough!

jddfurniture
United Kingdom
9 days using the app
BSS Commerce replied October 3, 2023

Thank you so much for your 5 star rating!

We are so grateful that you found our customer service exceptional and that we were able to quickly and accurately solve your problem and tailor it to your exact needs.

We sincerely appreciate your kind words.