B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (589)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

July 21, 2022

I used this app for 2 projects and I can say it works great. Great technical assistance, fast and accurate with Emma and the technical team (Vu Phi Hung and Duong Thai Huy).

Rondinella E-Catalog
Italy
9 days using the app
Edited July 12, 2022

I used this app to help me with my specific business need which is, just who is already my client can get access to buy my services, and B2B is just perfect for it . The support team, specially Emma and the technician Trinh Viet Anh, went above and beyond to help me even with my basic questions. thank you

thedogfamily
Australia
8 days using the app
November 8, 2022

Nguyen Quoc Cuong and Jonas were very quick to help me and make some adjustments to give the flow and look which I needed.

Aquarium Supply Distribution
United States
8 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 10, 2022

We use this app on several client websites for creating wholesale access pages or private investor portal pages. It's the easiest and non-obtrusive app. We recently had a redirect after login customization issue due to piggybacking this app with a Wholesale App and Emma C. from BSS Commerce was quick to reply to our support ticket and resolved our issue by the next day. Even better, Emma personally followed up later in the day to make sure everything she setup was working properly. That's customer service. She even provided a video tutorial for any future needs.

Iron Joc Apparel
United States
7 days using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 28, 2021

We set up a wholesale portal for our store using this app. The support was quick and helpful and the App works wonderfully!

PAIKKA B2B
Finland
7 days using the app
BSS Commerce replied September 29, 2021

Thanks for your kind words and your patience.

Please enjoy the app now and let us know at sales@bsscommerece.com when you need our support.

Best,

Emma.

January 20, 2022

Their support is so great! Emma from Hoa Xuan Duong replied to all my questions so fast and straight to the point!

GERNIE NYC
United States
7 days using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 9, 2022

This app is excellent if you run a Retail & Wholesale set up on Shopify. Very easy to set up and the customer service team (Hoa Xuan Duong and Minh Dang and Emma) is even better. We have some customisations to make and they were very prompt!

Natural Look Australia
Australia
7 days using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 4, 2023

Very useful app if you want to hide the price for not logged-in customers. Next-level helpful customer service, Emma is helping every time we need!

Thank you so much this app!

Horse Square
Denmark
7 days using the app
BSS Commerce replied October 5, 2023

We really appreciate your 5 star rating and kind words about our app and our helpful customer service!

It's nice to know that our agent helps you every time you need it. We will do our best to keep making the app and the customer service even better.

Thank you again for your support!

June 8, 2021

Excellent App! This was exactly what we were looking for in terms of managing B2B customer experience. Support team is very responsive and ensures the queries are managed with utmost satisfaction. Thank you guys!

Andes Water
United States
7 days using the app
Edited April 6, 2023

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

Home Fragrance Co. AU
Australia
6 days using the app
BSS Commerce replied April 11, 2023

Thank you so much for your five-star rating! We are thrilled to hear that you had excellent customer service and your problem was solved quickly. We appreciate your kind words about our help with custom configurations. We thank you for your support!