B: B2B Lock, Login & Password

B: B2B Lock, Login & Password

Reviews (610)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing B2B and wholesale functionalities, such as hiding prices and content restrictions until login, which improves site professionalism. Its user-friendly interface simplifies management, and the responsive customer support team is praised for assisting with setups, customizations, and troubleshooting. The app's reliable performance and compatibility with various themes, alongside its flexibility to meet specific business needs, significantly boost site functionality and customer experience.

December 14, 2023

Easy to use plugin, the customer service staff also quickly helped me solve my problem, and the function also met my expectations

SongSolar
Germany
12 days using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 17, 2023

Let me commend Emma for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations and solve my problem perfectly.

flowerknows_development
China
12 days using the app
BSS Commerce replied July 18, 2023

Thank you for taking the time to share your positive experience with us.

We sincerely appreciate your 5-star rating and kind words about our agent's professionalism and expertise! We are glad to know that she was attentive to your concerns and provided excellent customer service. It is truly humbling to receive such a compliment and we thank you for it.

June 22, 2023

So far this app has done what it says it will and the customer support has been there to help me when i needed it.

Kreative Living
United States
12 days using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5-star rating!

We are so glad to hear that our app has delivered as promised and that our customer service team was there to help you when you needed it.

We're grateful for your support. Thank you!

May 30, 2023

I've been looking for a system to LOCK pages for my website's loyal customers. I accidentally saw it on YOUTUBE and downloaded it through the APP from SHOPIFY. It was simply well explained. I was able to kindly get help through CHAT.

SILKPDO
United States
12 days using the app
BSS Commerce replied June 7, 2023

Thank you for your 5-star rating!

We are very glad to hear that you found our system to lock pages and that it was explained well on YouTube and downloaded easily from the Shopify app. Likewise, we are so happy that you were able to get help through the chat. Your positive feedback is a great motivation for us, and we truly appreciate it.

Thank you for being a loyal customer!

July 21, 2023

Does exactly what it says - very easy to use. Support always quick to respond to any queries. Would definitely recommend for B2B stores who need to hide products/prices etc.

Salon Promotions LTD
United Kingdom
11 days using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words and it's great to hear that our product is doing exactly what it should and that our support team is always quick to respond to any queries. We are thrilled you would recommend our B2B apps to others and it means a lot to us.

Thank you again for your wonderful feedback!

October 14, 2022

This app works really well and is easy to configure. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Joy Nguyen and Van Huan. They've helped me time and time again to make functions of this app work seamlessly the way I want it.

istanwool
Chile
11 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 18, 2023

Cao Xuan Cuong and Jonas are the best. We have this custom theme, and they had to go through a lot, because of our theme. But they solved it in a day. Super Uber crazy! Thank you guys.

we2norgeb2b
Norway
11 days using the app
BSS Commerce replied March 24, 2023

Thank you for your five star rating! We’re glad our agents were able to quickly resolve the challenges posed by the custom theme. It’s always a pleasure to work with great expertise. Thanks again!

October 7, 2022

I downloaded this app to improve my B2B sales and better manage customer relationships. I have different customers which are in different segments of the market, therefore a major issue for me was that customers should only be able to see the products related to their segment on my website. I found this app which was perfectly aimed at achieving that goal. Initially I faced some issues while setting up. So I got in touch with the team, and Jennie and Hoang Van Luan were very prompt to reply to my messages and were working hard to solve my problems. Thanks to them my website is working as I wanted.

Sara Fine Jewels Ltd.
Hong Kong SAR
11 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 29, 2021

I had a very nice experience with Stephanie. She helped me very good with my questions. Also every few hours an email with updates about the status. Keep up the good work!

Baby Dutch
Netherlands
11 days using the app
March 25, 2022

App does exactly what we needed it to do! Hide pricing and control customer's creating their own account. Rule for hiding prices was easy to setup. Controlling customer account creation was just a flag and it also allowed us to customize the message the customer's received. We had a few compatibility issues with our current theme, but these were easily resolved. Thanks Emma and Cuong for your help!

WP Hospitality
United States
11 days using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!