B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

June 6, 2024

Great app that allows us to control user access to our products with brilliant and fast customer support !

Marmoset Found
Australia
Over 2 years using the app
BSS Commerce replied June 10, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

Edited June 11, 2024

I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, ​​Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, ​​Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!

Brownies voor bedrijven
Netherlands
4 months using the app
BSS Commerce replied June 10, 2024

Thank you for the 5-star rating!

We're thrilled to hear that our support agents provided awesome assistance in resolving the issue outside of our app.

We appreciate your kind words and are happy we could help!

July 1, 2024

I've had a fantastic experience with BSS! All my three stores are using the same app.Their service and products are top-notch. The app was not only easy to use but also incredibly effective for my needs. The support team was exceptionally helpful, promptly addressing any questions I had. Overall, I highly recommend BSS for their excellent service, user-friendly products, and outstanding support.

Techpro
New Zealand
4 days using the app
BSS Commerce replied July 7, 2024

Thank you for the 5-star rating!

We are delighted to hear about your fantastic experience with our team. We're thrilled that the app has been effective for your needs, and we greatly appreciate your kind words about our service and support team.

Your recommendation means a lot to us!

June 19, 2024

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Hair Luxury
France
About 1 year using the app
BSS Commerce replied June 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 24, 2024

Wonderful app, functionality and A+ customer service. Special shout-outs to Emma, Namyr and others. Very quick and attentive.

Official GN Canada Wholesale
Canada
About 1 month using the app
BSS Commerce replied July 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 12, 2024

They offer the best, friendliest and quickest support I have experienced so far with any shopify app. If anything didn't work as planned it wouldn't take longer than a day and the support would already have taken care of it. Thanks guys!

COFYMI B2B
Germany
2 months using the app
BSS Commerce replied June 14, 2024

Thank you so much for the 5-star rating!

We're thrilled to hear that our support team was able to assist you quickly and in a friendly manner. We appreciate your kind words and are here to help whenever you need us.

Thank you for choosing our app!

July 16, 2024

I encountered a small problem after installation, but it was quickly resolved after contacting them. This software solved my needs. Thank you.

Tiptopcenter
United States
1 day using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

May 7, 2024

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

All Purpose Creams
United States
Over 1 year using the app
BSS Commerce replied May 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 7, 2024

Good stuff

Shlichus Market
United States
Over 1 year using the app
June 3, 2024

Just had an amazing customer experience with the BSS team. They were extremely responsive (during business hours ;) ) and clarified my questions and concerns at every steps.
The app works like a charm and is flexible enough to cover many of my needs. Thanks a million, I was nervous about the outcome, but reassured at every step of the process that someone was on it. The follow-up was beyond amazing!
Thanks!!

Sapiens Futé
Canada
About 2 months using the app
BSS Commerce replied June 6, 2024

Thank you for the amazing 5-star rating!

We are thrilled to hear about your positive experience with the BSS team. We're glad that we could provide great service and meet your needs with our app. Your kind words mean a lot to us.

Thank you for choosing us!