Reviews (575)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.

April 24, 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Innocent Clothing - Alternative Clothing Wholesale
United Kingdom
Over 1 year using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 23, 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Greenover Sports
United Kingdom
Almost 3 years using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

August 7, 2024

Good stuff

Shlichus Market
United States
Over 1 year using the app
April 26, 2024

This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.

Million Colors Wholesale
United States
8 months using the app
BSS Commerce replied May 3, 2024

Thank you so much for the wonderful 5-star rating and your kind words about our app!

We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.

Thank you for choosing us!

May 6, 2024

The customer service has been really helpful when we needed them

Nebuleuse partenaires
France
Over 2 years using the app
BSS Commerce replied May 8, 2024

Thank you for your 5-star review!

We are glad to know that our customer service has been a great help when you needed it.

We hope to see you again soon!

July 19, 2024

Great app and a great customer service, Emma is always very helpful!

www.kaandabeachlife.se
Sweden
2 days using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 31, 2024

very good and friendly CS.

Sichuan Taste
Netherlands
5 days using the app
June 20, 2024

Great app and amazing support by Jolie!

Partnion
Netherlands
25 days using the app
BSS Commerce replied June 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

May 14, 2024

My experience with this application is very good. The customer service is very good. They are fast and good. They always try to solve the problem.

FERSA BEARINGS S.A.U
Spain
26 days using the app
BSS Commerce replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 13, 2024

Super app, which fulfills exactly the purpose you expect from it.
Support is always very helpful and quick to respond to questions.

MuseARTa GmbH - B2B
Germany
24 days using the app
BSS Commerce replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!