Reviews (575)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.
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My experience with this application is very good. The customer service is very good. They are fast and good. They always try to solve the problem.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Super app, which fulfills exactly the purpose you expect from it.
Support is always very helpful and quick to respond to questions.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.
Thank you so much for the wonderful 5-star rating and your kind words about our app!
We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.
Thank you for choosing us!
Great app!!
super easy to use and the customer service is the fastest I've encountered using shopify apps I feel it's super important and useful so I highly recommend this app!!!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.
Très bonne application : fonctionnelle et professionnelle.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.
However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.
Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.
If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com
Works as intended.
Must-Have! An App That Helps You From the First Moment
5/5 stars
It is an incredible tool that has helped me in all aspects.
Exceptional customer support:
What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently.
Easy to use:
The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized.
Exceptional team:
I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app.
In short, a 100% recommended app.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!
I love the app!
The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!