Loop Subscriptions , 279 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

November 3, 2023

Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!

My Store
India
2 days using the app
Loop Solutions Inc replied November 4, 2023

Thank you for the kind words and shout-out :)

Always here to help 😇

Cheers,
Team Loop

July 12, 2023

We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.

Skipper's Pet Products
United Kingdom
5 months using the app
Loop Solutions Inc replied July 13, 2023

Thank you for the kind words, Team Skipper's Pet Products! 😊

We are so happy that you chose us as your subscriptions parter for long-term growth 🚀

Can't wait to work on some amazing retention campaigns and subscription growth ideas 💪

Thank you for the reduced churn rate acknowledgment :)

Cheers,
Nihal and Team Loop

September 15, 2023

Amazing app and customer service. Super happy with it!

Get Into The Limelight
United States
11 months using the app
Loop Solutions Inc replied September 17, 2023

Thank you for the kind words and shout-out, Team Get Into The Limelight 😊

We are so excited that you chose us as your subscriptions growth partner 🚀

Always just a message away :)

Cheers,
Team Loop

May 11, 2023

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

0wastecleaning
Canada
About 2 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us.

More subscriptions power to you 🚀

Cheers,
Team Loop

August 25, 2023

Fantastic all around. Very helpful with the integration and so far they offer the best functionalities a subscription app can offer.

Zerolla
United Kingdom
2 months using the app
Loop Solutions Inc replied August 28, 2023

Thank you for the shout out and kind words, Team Zerolla :)

We are always here to help you- Just a message away 🚀

The features are as a result of listening to the DTC community and only building what they want 💪

Here's to more subscriptions growth 🥂

Cheers,
Team Loop

October 12, 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

datebettersnacks
United States
2 days using the app
Loop Solutions Inc replied October 14, 2023

Thank you for the kind words and the shout-out, Team datebettersnacks :)

We are so happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you all for future subscription growth and retention campaigns 💪

Cheers,
Team Loop

July 14, 2023

Amazing team that helped us migrate from Paywhirl, reduced churn rate by 30% in the first 2 weeks and went above and beyond with weekly meetings to ensure we maxamise the efficiency of our subscription widget. Never felt so supported before when migrating to an app! Keep it up guys

NMNBIO
United Kingdom
About 2 months using the app
Loop Solutions Inc replied July 17, 2023

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

October 18, 2023

Very responsive and helpful in our migration process. The app has some great features!

Rise Coffee
United Kingdom
12 days using the app
Loop Solutions Inc replied October 20, 2023

Thank you the kind words and shout-out, Team Rise Coffee! 😇

We are very excited and happy that you decided to migrate to Loop 🚀

Can't wait to run some exciting retention and subscription growth campaigns with your team.

Cheers,
Team Loop

October 23, 2023

Very good support by a motivated team

xactnutrition
Canada
7 months using the app
Loop Solutions Inc replied October 25, 2023

Thank you for the kind words and shout-out, Team xactnutrition 😇

We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀

Cheers,
Team Loop

August 16, 2023

I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.

Forever Yours Lingerie
Canada
7 days using the app
Loop Solutions Inc replied August 18, 2023

Thank you for the kind words and the shout out :)

We are super happy that you chose us as your subscriptions growth partner 🚀
We pride ourselves in the experience that we provide to our customers 😊

Here is to more growth in the future 🥂

Cheers,
Harshit, Surbhi and Team Loop