Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
Refine
-
By rating
Great product, fantastic customer service and fast resolution of issues. I highly recommend it.
Thank you for your kind words, Team Pure Fungi!
We're thrilled to hear that you're happy with our product and customer service. Your recommendation means a lot to us, and we're committed to continuing to provide fast resolutions to any issues that may arise. Thank you for choosing us!
Cheers,
Team Loop
Great customer service.
Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!
ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.
Thank you Team Roastlab for making the switch to our app! We are glad that you were satisfied with our support.
Thanks,
Team Loop
Great app and support was good too..........................................................................................
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!
Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!
Thank you for this wonderful review, Team DVD! We are always here in case you need any assistance. We pride ourselves on excellent customer support!
Thanks,
Team Loop
If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!
Thank you team Dr. Anna Cabeca!
Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.
Hey there!
Thanks for choosing us over a legacy app. Thanks for the recommendation.
Secret behind our seamless migration- We have perfected that art.
Please feel free to get in touch for any sort of assistance.
Thanks,
Team Loop
Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.
Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)
Super excited to work together and help you with anything subscriptions-related
Thanks,
Abel & Team Loop
This app is so easy and convenient to use I'd recommend it to anybody.
There is everything you could only with for being a subscription business, and guys keep adding more.
Also, I've had the best possible customer experience I could imagine.
Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀
Thanks,
Team Loop