Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
Refine
-
By rating
Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!
Hey! Thank you for the review, Team Magic Scoop
This made Shivam's day :)
Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!
Thank you for the review, Team Nyum Nutrition!
Hearing that your customers find subscriptions so easy is music to our ears :)
We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!
We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs!
- Loop Team
Haven't really used the app, just had an issue installing it and the customer service was awesome
We’re glad to hear that our customer service was able to assist you during the installation process! If you need any help getting started with the app or have any other questions, feel free to reach out. We’re here to help!😇
- Loop Team
Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!
Free forever plan was a lifesaver to get up and running. It has allowed me to get MRR going and now upgrade to a paid plan. The support team are always happy to help and very quick and effective (not like some other support teams). Aastik has helped me out many times (even during Diwali) and the product is second to none.
Thank you, Team Good For Pets!
This made Aastik's day :)
Loop has met and exceeded our expectations. Manan and Arunita have been incredibly helpful in making sure we are set up properly, and we're really excited to start building our subscriber base!
Love the app and the support!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and our support. Your satisfaction is our top priority, and we’re always here to assist you.🙏
- Team Loop
Fantastic app and customer service!
Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀
- Team Loop
A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.
Thank you, Team Drink Better Than Booze! :D
Reviews like this keep us going. Glad to be your Subscription Growth Partner!