Reviews (466)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.

October 6, 2024

I've been really impressed with Loop Subscriptions! Their support team has been incredibly helpful, even through live chat on the free plan. As a startup, the free plan was comprehensive enough to get us off the ground with launching new subscription plans. It also integrated seamlessly with both Rebuy and PageFly, making the setup process smooth and efficient. Highly recommended for anyone looking to kickstart their subscription services!

Jolicare MY
Malaysia
About 1 month using the app
Loop Solutions Inc replied October 8, 2024

Thanks a lot for the kind words, Team Jolicare MY! We’re thrilled that our app helped launch your subscription services. It's great to hear our support team was able to assist you. We're here to ensure your ongoing success as your startup grows with Loop! :)

August 1, 2024

The Loop team is amazing to deal with! We looked at a lot of different options for our first subscription app and ultimately landed on Loop because it felt like a great starting point, especially considering the app is free until you have 40 subscriptions. It was a little challenging getting the widget "on brand" so we reached out to their CS. Adarsh worked with us for a few weeks going as far as modifying the liquid code to make sure the app fit our site perfectly. Long story short, they have a great app and an even better team. Would highly recommend Loop to anyone!

Poco Bero
United States
About 1 month using the app
Loop Solutions Inc replied August 2, 2024

Thank you for your fantastic review, Team Poco Bero! Our team is committed to ensuring a seamless experience. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help! :)

February 18, 2025

Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended

Manly
Australia
About 1 month using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊

- Loop Team

August 28, 2024

Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!

Pluto
United States
3 months using the app
Loop Solutions Inc replied August 30, 2024

Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)

September 5, 2024

We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further.
Many thanks
Graeme

The Calzone Kitchen
United Kingdom
4 months using the app
Loop Solutions Inc replied September 9, 2024

Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!

March 11, 2025

Excellent platform with excellent support

Casamara Club
United States
10 months using the app
Loop Solutions Inc replied June 26, 2025

We’re thrilled to hear that you’re enjoying the platform and our support! It’s our goal to provide a seamless experience, and we’re always here to assist you whenever needed.😊

- Loop Team

September 3, 2024

Loop Subscriptions has been a fantastic addition to our store. It's incredibly easy to set up, even on the free plan. The support has been amazing, especially Adarsh, who was super helpful throughout the process. He went above and beyond to ensure everything ran smoothly. Highly recommend this app for anyone looking for a simple and effective subscription solution!

Jolicare SG
Singapore
About 1 month using the app
Loop Solutions Inc replied September 6, 2024

Thank you for your kind words, Team Jolicare SG! We’re thrilled our subscription solution has been a great fit for your store, and that our team was able to assist. We truly appreciate your recommendation! :)

July 9, 2025

Great functionality, top onboarding and great support!

Lupi Coffee
France
2 months using the app
August 15, 2024

Loop Subscriptions offers an intuitive interface that simplifies subscription management for users of all technical levels. Its design enhances workflow efficiency, automating tasks which significantly reduces manual labor and errors.

The migration process to Loop is seamless, supported by a dedicated team.

With Loop, you're not just getting an app; you're gaining a team who are responsive and ever-helpful. They treat your product with professionalism ensuring that no problem goes unresolved. My customer success manager Parth M is dedicated to helping us through each situation.

The Adventure Challenge
United States
4 months using the app
Loop Solutions Inc replied August 20, 2024

Thank you for your kind words, Team The Adventure Challenge! We’re thrilled our intuitive interface and dedicated team have made a positive impact on your subscription management. It’s great to hear that the migration was seamless and that our support continues to meet your needs. We’re here for you! :)

September 4, 2024

Loop Subscriptions is a top-notch Shopify app that simplifies subscription management with its user-friendly interface and powerful features. The setup process is straightforward, and the app offers robust analytics to help optimise your subscription model. Plus, the support team is responsive and highly effective, making it a great choice for any business looking to enhance their recurring revenue.

33Fuel
United Kingdom
3 months using the app
Loop Solutions Inc replied September 6, 2024

Thank you for the 5-star review, Team 33Fuel! We're glad you found our app user-friendly and the setup easy. It's great to hear that our support team has been helpful in enhancing your subscription management! :)