Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Great support. Got help with everything from setup to customization.
Thanks to Vivek for doing this for us.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended
Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!
Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner.
Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well.
Thanks,
Team Loop
Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.
Thank you for your enthusiastic endorsement, Team Rejuvia!
We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success.
Cheers,
Team Loop
The team at Loop has made the migration so easy, and they are really helpful and knowledge. I am excited to join Loop and improve my customer's experience!
Thank you for your kind words :) Migrating from Recharge to Loop showcases your trust in our platform.
We're dedicated to delivering on that trust by continuing to offer practical features, world-class and timely support and best-in-class subscription management experience.
We are always a message away :)
Cheers,
Surbhi & Team Loop
Very useful tool. The team from Loop are fast and efficient in support and on boarding. Here you receive personal and solution-oriented support from day 1. I have even experienced that custom functions have been implemented based on my request. Great recommendation from here.
Thank you for this amazing review, Team Kystfisken! We are super excited to have you onboard. Happy that you liked those custom functions 😊
More subscriptions power to you 🚀💪
Thanks,
Able and Team Loop
Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.
Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀
Feel free to ping us for any new installation :)
Thanks,
Team Loop
Straight-forward subscription app that delivers exactly what you need. Customer Service team (specifically Abel) was very knowledgeable and helpful. We set up a video chat to go through my set up questions and, when realizing my needs were out of Loop's subscription capabilities (I needed an upselling app), he recommended another app that would be a better fit.
Thanks Loop team!
Thanks for this great review, PS Coffee team!
Very happy that you liked our support and glad that I was able to help you out with that upselling app.
Wishing you more growth in 2023!
Thanks,
Abel
Great product, outstanding support from the team. 5/5
Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.
Cheers,
Team Loop
Great app and the support have improved since started. They always help to ensure the widgets are in place for every update
Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.
We are super excited that you decided to go with us over other apps 😊
More subscriptions power to you 🚀
Cheers,
Team Loop