Reviews (378)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

Edited August 12, 2024

Really great app, with supportive customer team who provide timely guidance on any platform issues.

Presto Coffee Roasters
United Kingdom
12 months using the app
Loop Solutions Inc replied November 25, 2023

Thank you for the kind words and shout-out, Team Presto Coffee Roasters :)

6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇

Cheers,
Team Loop

November 3, 2023

Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!

My Store
India
12 months using the app
Loop Solutions Inc replied November 4, 2023

Thank you for the kind words and shout-out :)

Always here to help 😇

Cheers,
Team Loop

August 17, 2023

Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...

Chai Brewer and Chai - Chime
United States
12 months using the app
Loop Solutions Inc replied August 21, 2023

Thank you for the kind words, Team Chime :)
We are very happy that you chose us as your subscriptions growth partner 🚀

Always a message away for any support request or any subscriptions growth idea

Thank you for the shout out 😊

Cheers,
Team Loop

April 2, 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Senzu Health
Canada
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your experience, Team Senzu Health!

We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.

Cheers,
Team Loop

November 7, 2023

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

FLAGSHIP NUTRITION™
United Kingdom
12 months using the app
Loop Solutions Inc replied November 8, 2023

Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊

We are super excited and happy to have you onboard 💪
We truly care about our customers and D2C business owners. Always a message away for any help :)

Cheers,
Team Loop

October 13, 2021

Very nice app. The support is really fast and helps with anything. If something won´t work the support will do it for you.

Morgenzauber GbR
Germany
12 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

April 1, 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.

Cheers,
Team Loop

November 24, 2023

This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.

Batch Mead
United States
11 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Batch Mead 😇

We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀

Always here to support for any query and doubt 💪

Cheers 🥂
Team Loop

June 1, 2022

The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.

With Autumn
Singapore
11 months using the app
Loop Solutions Inc replied June 16, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Our goal is to build the most effective and easy to use subscription management app.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

September 15, 2023

Amazing app and customer service. Super happy with it!

Get Into The Limelight
United States
11 months using the app
Loop Solutions Inc replied September 17, 2023

Thank you for the kind words and shout-out, Team Get Into The Limelight 😊

We are so excited that you chose us as your subscriptions growth partner 🚀

Always just a message away :)

Cheers,
Team Loop