Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!
The team is always here to help and is full of knowledge.
It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us.
- Loop Team
Support has a very quick response
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.
- Loop Team
Very good support
We’re happy to hear that you’ve had a great experience with our support! We’re always here to help whenever you need us.
- Loop Team
Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!
Thank you, Team PANOVA
Manan has an ear-to-ear smile on his face after reading this review :D
Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.
Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)
So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!
Thank you, Team Melina!
Here’s to more subscription success ahead—we’re just as excited as you are! 🚀
Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.
Loop has very good customer service. I just logged a chat and had my problem solved at midnight, California local time. Cool! Thanks Loop!
Thank you, Team Grateful Bread!
Customer service is our forte! Always happy to help :)
Incredibly fast response time, reliable, and helpful from start to finish
Thank you, Team VMI Sports!
Our team is always happy to help :)