Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.
Thank you for this amazing review, Team SmilePro!
We are so happy that you decided to chose us as your subscriptions partner :)
Super excited to work with you 🚀
More subscriptions power to you 💪
Team Loop
Manan on the help chat was very helpful.
That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan.
It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again.
We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟
The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!
Thank you for the kind words & shout-out, Team North Canna Co!
We are very happy that you chose us as your subscriptions growth partner 🚀
Super excited to work with you on new campaigns to increase subscription and reducing churn 😊
Always here to support you 💪.
Cheers,
Team Loop
Very pleased with the ease of use and excellent prompt support in setting up this app. Early days yet but very happy so far.
Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
The team at Loop, specifically Piyush and Abel Lesle were incredibly helpful in getting us set-up with Loop Subscriptions. Set-up was straightforward and we were able to get started within a few hours.
Thank you Four All Team! For people in Waterloo, Canada => Try out their ice-cream.
They are doing great stuff on their store. We are here if you need help with anything else
Thanks,
Team Loop
Uncommonly fabulous customer service! I really appreciated how easy it was to get an appointment for a live chat with Loop's help desk. Setting up my subscription boxes was quick and painless even with all the different options I requested. Loop had already thought of everything.
Thank you for this amazing review! We are glad that you liked our support!
We have designed our product in such a way that setting up subscription boxes is quick and easy.
Thanks,
Team Loop and Abel
Great customer service. Fast and straight to the solution.
Thank you for your positive feedback, Team Oh Beauty!
It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨
Team Loop
Thus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.
Thank you for this amazing review, Team Catholic Productions!
💯agree that support is vital to the success of long term subscriptions. That's why we are not just another app, but we are your subscriptions growth partner
Thanks,
Team Loop
Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!
Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.
Here's to great times together! 🥂
Team Loop
Exceptional support! I encountered a layout issue, and the team promptly connected to my store and efficiently implemented the necessary adjustments on their own. I would highly recommend their services!
Thank you for the kind words and shout-out, Team Revive 🙂
Happy to help you with your issue :) Always a message away if you need help with anything else during BF/CM or even after that 😇
Best wishes for BF/CM 🚀
Cheers,
Team Loop