Loop Subscriptions , 277 reviews

We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.

Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.

I use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

We changed from Recharge to Loop in Nov 2022 as Recharge didn't have all the features we needed and we found Recharge's support slow and at times very average. In contrast, the guys from Loop have been fantastic during the migration and whenever we encountered a problem they'd fix it overnight and were always available via phone or video conference which made the migration very smooth. I thought that once migrated the support would maybe drop and get worse, but this has not been the case. In January 2023 we overhauled our website and wanted to add a fairly customised bundle feature and again, Loop has offered exceptional customer service during this process. Our web development agency had the same feedback regarding Loop and was very impressed with the help of Loop (thanks Lesle, Vivek, and Piyush!) and they were dealing with Recharge at the same time for another client so had a straight comparison. Apart from the exceptional service, Loop offers better reporting, a better dashboard, and just better features at a better cost. I can highly recommend them to anyone in need of a good app (partner) to drive subscriptions.

The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.

The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys!

Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.

Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.