Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management, which boosts customer retention and revenue. It features a user-friendly interface, smart payment recovery, and customizable bundles, with seamless Shopify integration enhancing workflow efficiency. The customer support team is noted for being responsive and knowledgeable, providing 24/7 assistance. This app is favored for its comprehensive features and exceptional support.
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great support team!
We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!
Cheers,
Team Loop
Great customer service.
Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!
Excellent response and service!!!
Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!
Cheers,
Team Loop
This app was easy to install and aligned with our young company's subscription needs. Piyush and his team were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!
Thank you for this wonderful review, Team DVD! We are always here in case you need any assistance. We pride ourselves on excellent customer support!
Thanks,
Team Loop
ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.
Thank you Team Roastlab for making the switch to our app! We are glad that you were satisfied with our support.
Thanks,
Team Loop
Great app and support was good too..........................................................................................
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!
Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Great app, user friendly and always someone there to help!
Thank you for the kind words and shout-out, Team Odeliya Probeauty :)
We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇
Cheers🥂
Team Loop
I have used many subscription apps and Loop is by far the best and most competitively priced. The team is incredibly responsive, positive, and has a fantastic support culture that has made the app critical to our business. We've been able to take advantage of several custom Loop features that aren't available with Recharge (among others). A huge thanks to your team for an amazing app!
Thank you for this wonderful review! We are very happy that you went with our app. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop