Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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Amazing support team, super responsive and always get things done for us! Game changer
Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!
Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊
I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!
Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)
Very fast and helpful customer service!
It’s great to hear that you’ve had a positive experience with our fast and helpful customer service! We’re always here to assist you whenever you need support.
- Loop Team
I had an issue with my subscription widget not populating over to a publish site and Varun helped me handle it quickly. Appreciate the attentive service and look forward to using the app more!
Thank you for your kind words, Team Clara Beauty! We're glad our team could assist you quickly. We're excited to have you using the app and look forward to your continued experience with us! :)
The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.
Thank you, Team KOOKEE! Snacks
We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)
Great customer service and love that they have a free plan that meets all my needs now, yet the bells and whistles I want as I grow. Thank you!
Thank you so much for your kind words, Team Nation Botanics! We're thrilled to hear that you like our product and are appreciating our customer service. Thanks for choosing us!
Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.
Verun and team have been really great helping us set up our shop for success and guiding us as we grow.
Thank you for the kind words, Team Le Deux Champagne Club! We're glad the team could help set you up for success. We're excited to support your growth! :)
Excellent product and support!
We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance.
- Loop Team