Reviews (466)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.

January 16, 2025

Excellent product and support!

Fitvalmennus
Finland
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance.

- Loop Team

December 11, 2024

Great support, nicely customizable, easy to integrate, works as expected

DogMama | Vitamlsky pro psí zdraví
Czechia
5 months using the app
October 22, 2024

The app is working exactly as intended, and i just had a request to solve an issue that quickly was dealt with. The team has been working constantly to solve it as quickly as they could. Really appreciated the effort!

Envenom Skin
Italy
4 days using the app
November 29, 2024

amazing onboarding and customer support team. pleasure to work with!

Friend of Dorothy
United Kingdom
About 1 month using the app
September 11, 2024

Easy to get connected with the Support and within minutes, all issues are resolved. Special thanks to Manan! You the man, Brother! Thanks for always helping me.

DailyNutra
United States
9 days using the app
Loop Solutions Inc replied September 13, 2024

Thank you so much for your kind words, Team DailyNutra! We're thrilled to hear that you had a smooth experience with our support team. Onwards and upwards :)

February 18, 2025

Erstklassiger Support!

FrankJuice GmbH
Germany
9 months using the app
Loop Solutions Inc replied July 5, 2025

"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen!

Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏"

- Loop Team

February 3, 2025

Support is amazing! A+!

Give A Shit - Earth Friendly Pet Products
United States
2 months using the app
Loop Solutions Inc replied July 5, 2025

Glad to hear that you’ve had an amazing experience with our support team! We truly appreciate the A+ rating and are always here to assist you whenever needed.

- Loop Team

December 4, 2024

Flawless Integration with Shopify and the customer support is

XMODE
United States
About 1 year using the app
November 27, 2024

Great App for our needs
Support has been excellent.

Vidavii
United Kingdom
About 1 month using the app
August 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

LABORATOIRES VINCI
France
2 months using the app
Loop Solutions Inc replied September 2, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)