Loop Subscriptions , 277 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

October 18, 2021

For the price, it's amazing. The support is almost instantaneous. I was responded to via their texting support in about a minute

Kita Star
United States
4 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

January 31, 2022

Great app, easy to install and use. Once I practice more we will be able to take advantage of all the features. Piyu has an excellent customer service. Very happy!

Total Incentives
United States
4 months using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 28, 2023

Excellent customer service and the app works really well! Definitely better than some of the other apps out there for subscriptions and bundles.

Bold Soaps
United States
3 months using the app
Loop Solutions Inc replied March 2, 2023

Thank you Team Bold Soaps!
We are super excited that you chose us as your subscriptions growth partner.

More subscription power to you 🚀

Thanks,
Team Loop

January 26, 2023

Very good experience so far. The setup is quite straightforward and really solid customer support that is very responsive.

Synthesis Organics
Australia
3 months using the app
Loop Solutions Inc replied January 27, 2023

Thank you for this great review, Team Synthesis Organics!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

February 17, 2023

We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.

ShopMeatBox
Canada
3 months using the app
Loop Solutions Inc replied February 17, 2023

Thank you for this amazing review, Team ShopMeatBox!
We are so happy that we were able to solve for your use case :)

Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D

Super excited to work together as your subscriptions partner

Thanks,
Team Loop

March 29, 2022

The help was insanely quick and they were very open to help us integrating this app into our store fixing whatever issue we had. We will use this app a lot that's for sure.

Supply Mailers
United States
3 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 27, 2023

We have not been using Loop Subscriptions for very long, but we are extremely satisfied. I was nervous about the initial transition, but Abel went above and beyond answering my many questions and our migration went flawlessly. Abel & the team are remarkably responsive and are quick to resolve any issues you might have. I am seriously blown away by the Customer Service they provide as well as the product.

Prep'd
United States
3 months using the app
Loop Solutions Inc replied January 30, 2023

Thank you for this amazing review, Team Prep'd! We are super happy and excited that you made the transition.

Together, we are going to scale your subscribers 🚀. Feel free to reach out in case you need any help.

Thanks,
Abel & Team Loop

December 11, 2021

A great thing about this app is, that I can edit the code and manipulate everything how I want. So I can adapt it to my webshop seamless. Everything loads fast, only support is faster and helps in great detail.

Qera
Germany
3 months using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this great review! We are glad that you found our app to be flexible. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

June 23, 2022

Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!

GHRPlatinum
United States
3 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 5, 2022

Piyush, Vivek, and team are wonderful to work with. They are hands on and invested in the success of our subscription program and have helped this e-commerce novice greatly improve results in a very short time. I highly recommend this app!

Highwire Coffee Roasters
United States
3 months using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this wonderful and detailed review, Highwire team!
We are very happy that you made the decision to switch to our app. We are glad that we were able to make meaningful contribution to your subscription program.

Thanks,
Team Loop