Reviews (440)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

Edited February 27, 2025

I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks.

For a business perspective: Manan and the team have ...

Blueprint Bryan Johnson
United States
Over 1 year using the app
February 20, 2025

Does just what it needs to do, glitch-free.

Always responsive, friendly and helpful customer service.

Nest
Canada
Over 2 years using the app
February 19, 2025

Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature.

After evaluating multiple subscription ...

Kitty Poo Club
United States
7 months using the app
February 14, 2025

We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy ...

The Earthling Co.
United States
4 months using the app
February 5, 2025

The app is great to be able to support and manage your subscriptions. You can add personalisation as you need and want it. Above all, the team is what I am most happy about. They respond really quickly and help you with anything you need. Would recommend

JOMO Club
United Kingdom
5 months using the app
February 28, 2025

We just migrated to Loop from a different subscription app, and so far I’m very pleased with our decision. The support during the onboarding process has been great, and the features and capabilities of the platform will meet our needs long into our future.

BIGHORN Mountain Food
United States
3 months using the app
February 3, 2025

Very easy to setup and use. Highly recommend to anyone that is looking to build a subscription list!

Mellows
Australia
Over 1 year using the app
January 30, 2025

Excellent Customer Service from Manan!

I had the pleasure of working with Manan to configure my subscription widget, and I couldn’t be more impressed with the level of support I received. Manan was knowledgeable, patient, and went above and beyond to ensure everything was set up exactly as needed. Their quick responses and problem-solving skills made the entire process seamless. Highly recommend ...

ONE59
United States
8 months using the app
February 14, 2025

Fantastic app and fantastic team. They offer monthly calls to go over best practises to optimise your program & LTV. And they quickly are shipping new features that you request, fast support as well. Great team!

Elavate Collagen
United Kingdom
About 1 year using the app
February 27, 2025

Loop subscriptions is a wonderful tool that is helping streamline our business. Setup is easy and their customer service is quick to respond and always answers our questions in a satisfactory manner. I have only good things to say about them and highly recommend this app to everyone!

Wesleyan Publishing House
United States
4 months using the app