Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Thus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.
Thank you for this amazing review, Team Catholic Productions!
💯agree that support is vital to the success of long term subscriptions. That's why we are not just another app, but we are your subscriptions growth partner
Thanks,
Team Loop
Exceptional support! I encountered a layout issue, and the team promptly connected to my store and efficiently implemented the necessary adjustments on their own. I would highly recommend their services!
Thank you for the kind words and shout-out, Team Revive 🙂
Happy to help you with your issue :) Always a message away if you need help with anything else during BF/CM or even after that 😇
Best wishes for BF/CM 🚀
Cheers,
Team Loop
The subscription app is a breeze and a huge plus for my store! The customer service is spot on and they are sooooo helpful and QUICK to reply to any issues or questions. If you don't have this app, I highly suggest it!
Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Excellent customer service and easy-to-use app for people with minimal tech background. I am looking forward to continued collaboration!
Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority.
Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.
Thank you for the kind words and shout-out, Team Better Coffee Filters :)
We are very excited that you chose us as your subscriptions growth partner 💪
Happy to have helped you with widget installation. Always a message away for any type of assistance 😇
Cheers,
Atul and Team Loop
One of the best subscription services out there! Easy to set up and the developers are quick to help in integration. I am impressed and will continue to use this product on my store for years to come. Cheers
Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
We look forward to our association!
Thanks,
Team Loop
Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Amazing team that will help you grow your business! They were always responsive when I need them and very professional
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Review update - June 6th 2023,
I am absolutely thrilled with the incredible assistance I received from the Loop team. I can honestly say that I have never experienced such remarkable support from any other company before. From the moment I reached out to them, they went above and beyond to help me with my website.
My customers had been reporting that the subscription button was missing since the beginning, and initially, I didn't realize that I hadn't enabled it. Upon further investigation, I discovered that my custom theme was causing the button to not appear due to coding issues. This is where Loop came to my rescue.
Their support was exceptional, as they provided prompt and helpful responses over email and even connected with my website to identify the problem and find a solution. Despite facing challenges with customizing the theme, the previous company I consulted claimed it couldn't be done. However, the Loop team never gave up on me. They continued to work diligently and customized a code specifically for my website, ensuring that the subscription button would function flawlessly for my valued customers.
Their dedication was truly unwavering, and they persisted until the task was completed successfully. I cannot express enough gratitude for the outstanding support I received from Loop. They have set a new standard for customer service, and I am incredibly grateful for their unwavering commitment.
Thank you for this amazing review, Team The Mister Brewer. That's why we work so hard behind the scenes 👉 To help you grow your business.
Feel free to ping us whenever you need any help.
Thanks,
Team Loop
Loop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Where off the shelf functionality was not available, Loop provided great service for building the custom components that we needed. Especially incredible compared to the lack of response from legacy subscription platform players.
Thank you for choosing us as your subscriptions growth partner, Team Lilac St.!
More success to you in 2023 🚀
Thanks,
Team Loop
Subscriptions by Loop is an amazing app! They have helped me with my individual concerns regarding subscription-
They have an excellent and friendly support. I can only recommend them!
Thank you for this amazing review! We are glad that you liked our support!
Please feel free to get in touch with us if you have any other questions.
Thanks,
Team Loop