Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management, which boosts customer retention and revenue. It features a user-friendly interface, smart payment recovery, and customizable bundles, with seamless Shopify integration enhancing workflow efficiency. The customer support team is noted for being responsive and knowledgeable, providing 24/7 assistance. This app is favored for its comprehensive features and exceptional support.
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Really love this app! The support is amazing - the team are always available to chat through slack or a video call if I get really stuck. It's just so easy to use and we've increased our customer retention rate plus number of subscriptions. It also looks great and is a much better experience for our customers. It's more expensive that Bold, but so worth it.
Thank you for the kind words, Team MyOva :)
We are very happy that you chose us as your subscriptions growth partner this year (the results are already being seen 😇)
Our goal is to provide the best subscriber experience for all our merchants.
We believe investment in the right subscriptions app will pay dividends in the long-term.
Always here for your support.
Cheers,
Team Loop
After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.
Thank you for the kind words! Reviews like these make our day!
Thanks,
Team Loop
Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.
Hi there,
We are happy that you were satisfied with our support- Our utmost priority. We also look forward to assisting you with any kind of query.
Thanks,
Team Loop
We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team
Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time)
This made my day :) Always here to support our merchants 😇
Cheers 🥂💪
Atul and Team Loop
Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!
Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .
More than 200 migrations done now. So we have perfected the art of migration :D
Thanks,
Team Loop
Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
Thank you for your kind words, Team Evereden 😊.
We love working with you!
Thank you for choosing us as your subscriptions growth partner 😇
Together, we are going to reach new heights in your subscription business🚀
Cheers,
Team Loop
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.
Thanks for the great feedback, Team Old Spike!
Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟
Team Loop
Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.
Thank you so much for your kind words, Team Veg Box Fresh 🎉
We are absolutely thrilled that you had a great experience with our service.
Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about!
It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work.
Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner.
Cheers,
Surbhi and Team Loop
Great App and great Support. Thank you Atul and Tandra for your amazing help.
Best regards
Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇
Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)
Cheers,
Atul, Tandra and Team Loop