Reviews (378)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

May 12, 2023

I recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.

Greenestsupplies
United States
3 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for your kind words, Team Greenestsupplies 😊. We are super happy that you decided to select us over over other apps.

Cheers,
Team Loop

October 21, 2023

TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop

Skinesa
United States
3 months using the app
Loop Solutions Inc replied October 23, 2023

Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week!

We are super happy and excited that you chose as your subscriptions growth partner 💪

We have designed our widgets so that they have minimal impact on the loading speed of the store :)

Cheers,
Team Loop

Edited August 9, 2024

Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app.

If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!

Sperry Honey
United States
3 months using the app
Loop Solutions Inc replied September 15, 2023

Thank you for the kind words & shout-out, Team Sperry Honey :)

Thank you for choosing as your subscription growth partner 💪🚀

Cheers,
Team Loop

October 16, 2023

I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!

GLOW Superfoods 🌱 Your Superfoods Online Shop ♡
Mexico
3 months using the app
Loop Solutions Inc replied October 18, 2023

Thank you for the kind words and shout-out, Team GLOW Superfoods 😊

We are very happy that you chose us as your subscriptions growth partner 💪

Always a message away to help you with any sort of question or doubt. We believe in going above & beyond in service to our merchants 🚀

Cheers,
Atul & Team Loop

March 29, 2022

The help was insanely quick and they were very open to help us integrating this app into our store fixing whatever issue we had. We will use this app a lot that's for sure.

Supply Mailers
United States
3 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

May 18, 2023

Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.

MIXOLOGIE
United States
3 months using the app
Loop Solutions Inc replied May 22, 2023

Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :)

Thanks,
Team Loop

January 27, 2023

We have not been using Loop Subscriptions for very long, but we are extremely satisfied. I was nervous about the initial transition, but Abel went above and beyond answering my many questions and our migration went flawlessly. Abel & the team are remarkably responsive and are quick to resolve any issues you might have. I am seriously blown away by the Customer Service they provide as well as the product.

Prep'd
United States
3 months using the app
Loop Solutions Inc replied January 30, 2023

Thank you for this amazing review, Team Prep'd! We are super happy and excited that you made the transition.

Together, we are going to scale your subscribers 🚀. Feel free to reach out in case you need any help.

Thanks,
Abel & Team Loop

December 11, 2021

A great thing about this app is, that I can edit the code and manipulate everything how I want. So I can adapt it to my webshop seamless. Everything loads fast, only support is faster and helps in great detail.

Qera
Germany
3 months using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this great review! We are glad that you found our app to be flexible. Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

June 23, 2022

Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!

GHRPlatinum
United States
3 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 5, 2022

Piyush, Vivek, and team are wonderful to work with. They are hands on and invested in the success of our subscription program and have helped this e-commerce novice greatly improve results in a very short time. I highly recommend this app!

Highwire Coffee Roasters
United States
3 months using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this wonderful and detailed review, Highwire team!
We are very happy that you made the decision to switch to our app. We are glad that we were able to make meaningful contribution to your subscription program.

Thanks,
Team Loop