Reviews (377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.
Thank you for the kind words and shout-out, Team ISOVive 😇
We are very happy that you migrated to Loop. Super excited to have you on-board.
Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪
Always a message away if you need any help :)
Here's to more subscription growth and retention campaigns 🥂
Cheers,
Team Loop
The guide in the Help Center and the support staff made it easy to initially set up our subscriptions. The staff then kept us informed while they carried out the migration of our existing subscriptions for us. Any questions we have are quickly responded to with helpful information.
Thank you for this amazing review, Team Country Pursuit!
More subscriptions power to you in 2023 💪 🚀
Thanks,
Team Loop
Using Loop with our custom widget design was very straightforward. I’m very glad we were able to use them to bring our subscription design to life. The Loop team was very patient with any questions our developer had and took hours out of their schedule to fix an issue we had with our theme not working with the widget. Highly recommend!
Thank you, Team SpaLife! More subscriptions power to you 💪
Feel free to ping us again in case you face any other issue with the theme
Thanks,
Team Loop
After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far.
The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step.
Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.
Thank you for the kind words and this valuable feedback, Team Orange Burps 😊
We are very excited that you chose us as your subscriptions app 🚀
More subscriptions power to you 💪. Always here to help 😊
Cheers,
Team Loop
Customer service it AMAZING! Super quick responses and they really try to help you. I tried multiple subscription apps and wasted countless hours for our designer inspired fragrance company Kio Fragrance and they had the absolute best features & Look. The customer portal is very easy to navigate and attractive and so is the Shopify app. Very easy to use. I love the app. Absolutely recommend.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration.
The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.)
The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.
Thanks a ton for your kind words, Team Coffeefusion! 🎉
We're stoked to have you as part of the Loop family and can't wait to see your subscription business soar with our app!
Making migration as smooth as butter is our goal, and we're glad we were able to get everything on track
We're thrilled that you're loving Loop features! Our goal is to be your ride-or-die support squad!
Your trust and confidence in us as subscriptions growth partner means everything :)
Cheers,
Team Loop
Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!
Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us.
More subscriptions power to you 🚀
Cheers,
Team Loop
Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.
Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.
Thanks,
Abel Lesle & Team Loop
Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library
Thank you Tim for the kind words!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop