Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its subscription management features, including product swaps, upsells, and monthly free gifts, which boost customer retention and store performance. It's easy to set up and offers tools like cancellation flows and analytics for deeper business insights. The support team is praised for their responsiveness, especially during onboarding. Seamless Shopify integration and continuous updates based on merchant feedback are also noted benefits.
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Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
Thank you for your kind words, Team Evereden 😊.
We love working with you!
Thank you for choosing us as your subscriptions growth partner 😇
Together, we are going to reach new heights in your subscription business🚀
Cheers,
Team Loop
Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.
Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)
Super excited to work together and help you with anything subscriptions-related
Thanks,
Abel & Team Loop
Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.
Thank you so much for your kind words, Team Veg Box Fresh 🎉
We are absolutely thrilled that you had a great experience with our service.
Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about!
It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work.
Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner.
Cheers,
Surbhi and Team Loop
The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.
Thanks for the great feedback, Team Old Spike!
Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟
Team Loop
I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store
Thank you for the kind words and shout-out, Team Cross Roots Juice!
We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪
Here's to some amazing subscription growth campaigns together 🥂
Cheers,
Team Loop
Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.
Thanks,
Team Loop
So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!
Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.
Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.
Thank you for your kind words, Team Sober Carpenter! We're glad Varun could help you quickly and efficiently. Your satisfaction is our topmost priority. Please reach out to us if you need any further assistance :)
The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!
We wish you the best for the business!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop