Reviews (377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
Refine
-
By rating
Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.
Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others.
Super excited for this journey 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
Thank you for the kind words, Team nutroslim 😊
We are very excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪
Cheers,
Team Loop
Top notch service.
I have to admit that at first the app did not work but it took them a few minutes to answer my request and they also managed to customize a few things.
I have never worked with someone so eager to help.
Thanks for the positive feedback :)
I hope subscriptions are helping your repeat business grow. If you have any feedback or concern, please do reach out to us on email.
Thanks.
Team Loop
Really good platform
We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us!
Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!
Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :)
We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀.
Always here to help our merchants. Just one message away for any sort of help :)
Cheers 🥂
Team Loop
I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!
Thank you for this going with our app and this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Our experience with Loop has been really great and supportive. We have been assisted mostly by Surbhi, Sri & Abel and all have been extremely helpful and friendly. The transition was a little bit difficult as we had a lot of weird pricing mixed in with our old Bold subscription but the Loop team did everything they could to make it seamless. So far the new system is doing amazing and we are slowly acquiring the subscribers we lost on our old platform. Highly recommend.
Thank you for the kind words and shout-out, Team Dog & Gun Coffee :)
We are so excited to have you onboard 🚀
Thank you for choosing us as your subscriptions growth partner 💪
Here's to acquiring more subscribers in the future 🥂
Cheers,
Surbhi, Sri, Abel and Team Loop
Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.
Thank you for this amazing review, Team Natural Heaven Pasta!
We are so happy that you decided to chose us as your subscriptions growth partner.
More subscriptions power to you 🚀
Thanks,
Abel and Team Loop
I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!
Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!
Thank you for the kind words, Team West Shore Wine Co. 😊
We are very excited to have you with us. So happy that you chose us over other subscription apps in the marketplace.
More subscriptions power to you 💪
Cheers,
Team Loop
Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you
Thank you for this great review, Team Bag and Boop!
Happy that we were able to resolve your issue and excited to have you with us
More subscriptions power to you in 2023 🚀
Cheers,
Team Loop