Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration.
The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.)
The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.
Thanks a ton for your kind words, Team Coffeefusion! 🎉
We're stoked to have you as part of the Loop family and can't wait to see your subscription business soar with our app!
Making migration as smooth as butter is our goal, and we're glad we were able to get everything on track
We're thrilled that you're loving Loop features! Our goal is to be your ride-or-die support squad!
Your trust and confidence in us as subscriptions growth partner means everything :)
Cheers,
Team Loop
Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!
Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us.
More subscriptions power to you 🚀
Cheers,
Team Loop
Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.
Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.
Thanks,
Abel Lesle & Team Loop
Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library
Thank you Tim for the kind words!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.
Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others.
Super excited for this journey 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
Thank you for the kind words, Team nutroslim 😊
We are very excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪
Cheers,
Team Loop
Top notch service.
I have to admit that at first the app did not work but it took them a few minutes to answer my request and they also managed to customize a few things.
I have never worked with someone so eager to help.
Thanks for the positive feedback :)
I hope subscriptions are helping your repeat business grow. If you have any feedback or concern, please do reach out to us on email.
Thanks.
Team Loop
Really good platform
We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us!
Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!
Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :)
We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀.
Always here to help our merchants. Just one message away for any sort of help :)
Cheers 🥂
Team Loop
I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!
Thank you for this going with our app and this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop