Reviews (384)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

September 3, 2024

Loop Subscriptions has been a fantastic addition to our store. It's incredibly easy to set up, even on the free plan. The support has been amazing, especially Adarsh, who was super helpful throughout the process. He went above and beyond to ensure everything ran smoothly. Highly recommend this app for anyone looking for a simple and effective subscription solution!

Jolicare SG
Singapore
About 1 month using the app
Loop Solutions Inc replied September 6, 2024

Thank you for your kind words, Team Jolicare SG! We’re thrilled our subscription solution has been a great fit for your store, and that our team was able to assist. We truly appreciate your recommendation! :)

August 28, 2024

Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!

Pluto
United States
3 months using the app
Loop Solutions Inc replied August 30, 2024

Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)

September 17, 2024

Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!

ALYNE
United States
About 1 year using the app
Loop Solutions Inc replied September 20, 2024

Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊

October 17, 2024

Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.

Loaded Laundry Detergent
United States
4 months using the app
September 4, 2024

Loop Subscriptions is a top-notch Shopify app that simplifies subscription management with its user-friendly interface and powerful features. The setup process is straightforward, and the app offers robust analytics to help optimise your subscription model. Plus, the support team is responsive and highly effective, making it a great choice for any business looking to enhance their recurring revenue.

33Fuel
United Kingdom
3 months using the app
Loop Solutions Inc replied September 6, 2024

Thank you for the 5-star review, Team 33Fuel! We're glad you found our app user-friendly and the setup easy. It's great to hear that our support team has been helpful in enhancing your subscription management! :)

August 26, 2024

Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.

ZenRenu
Canada
Over 1 year using the app
Loop Solutions Inc replied August 29, 2024

Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)

October 15, 2024

The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.

KOOEE! Snacks
Australia
About 2 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team KOOKEE! Snacks

We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)

October 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Coffee Beans Delivered
Australia
About 1 month using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Coffee Beans Delivered!

We're so happy you’re already seeing those subscription numbers climb :D

November 27, 2024

Great App for our needs
Support has been excellent.

Vidavii
United Kingdom
About 1 month using the app
August 2, 2024

We looked for a long time at almost every subscription solution that exists. I read horror story reviews on pretty much all the platforms of something getting screwed up after install and causing checkout issues, website issues, etc. We settled on Recharge but looked further into Loop the day we were going to sign up. I'm glad we did.

It's super easy to use and it just works. Not nearly as costly as Recharge for many of the same features. The support is fantastic. They really go the extra mile to take care of you. There's a reason their reviews are so great. Thanks Loop team!

BioSource Nutra
United States
2 months using the app
Loop Solutions Inc replied August 5, 2024

Thank you for taking the time to share your experience, Team BioSource Nutra! We're delighted that you chose Loop and found it to be the right fit for your needs. It’s great to hear that you found our platform easy to use and cost-effective compared to other solutions. We truly appreciate your kind words and look forward to continuing to support you :)