Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Excellent subscription service - have used them for 30 days and theimprovements is amazing. Great onboarding!
Thank you for this great review! So happy that you loved our onboarding.
More subscriptions power to your team 💪 🚀
Thanks,
Team Loop
We migrated to Loop from another top 5 subscription service in a few days only.
The team at Loop was very kind, respectful and receptive to our demands all the way, they even went further and co-worked with devs from another third party app that handles our Customer Portal to integrate with. Wow
When we need support we usually have an answer in max 5-10 min. on average through emails, which is extremely precious in some delicate situations like a migration process.
We enjoy the fact that Loop has a clean integrated interface in Shopify and that the team improves the app regularly
Talk to them if you have questions and see by yourself, it is worth it :)
Thank you for this amazing review, Team Nature Zen!
Super excited that you chose us as your subscriptions growth partner. We execute migrations without migraine :)
Thanks for the kind words about our app. Yes we are building Loop so that brands are able to provide a great subscriber experience to their customers.
More subscriptions power to you 🚀
Team Loop
The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.
Thank you team Doggy Do Good!
We are super happy and excited that you chose us as your subscriptions partner for growth 🚀
More subscriptions power to you 💪
Cheers,
Team Loop
This app provided exactly what we needed for our subscription service. We went through so many different apps before we found Loop. Loops ability to chose an anchor date and have a cut off period were critical to our needs. The service was EXCELLENT and very quick. Our subscription service is unique and we needed some help setting things up at the start ....we found the service great and it really eased the integration of loop within our store. Highly recommend this app. Great service, reasonable fees, and great functionality.
Hey there,
We are glad that you decided to go with our app.
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Really impressed with Loop! We migrated from WooCommerce Subscriptions to Shopify + Loop Subscriptions, and their team has been responsive, helpful, and patient throughout the whole process. The tech is incredible, with all the options and configurations you would expect to make for a beautiful and customizable subscriptions experience, but lightweight enough to not slow or bog things down. Abel and Yashbir have been INCREDIBLE to work with. So grateful for their time help to make sure the migration went perfectly smooth. Highly recommend!
Thanks for this amazing review, Team Caffe Ibis! This made our day! We are grateful to you for having selected us as your subscriptions app.
Thanks,
Team Loop
A great little app that does just what I need, without any hassle. When I have reached out to support with a query, the response has been. Thankyou!
Hey there!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!
Thank you for this amazing review! We are glad that you liked our support!
We have built the product in such a way that it has self-service features wherever the need is appropriate.
Thanks,
Team Loop, Abel and Vivek
We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!
Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀
We are here for you always 😇
Good and immediate customer service . Definitely better than some of the other apps out there for subscriptions and bundles.
Thank you for this amazing review, Team Mars By GHC!
Super excited to be working with you!
More subscriptions power to you 🚀
Thanks,
Team Loop
Loop is the only subscription app that we use on our sites. We have tried most of the other popular options and were disappointed by the lack of features, support, and the cost. The support team is awesome!
Thanks for this amazing review! This made our day!
Our aim is to build the best subscriber experience on Shopify in terms of features, support and cost.
Feel free to ping us if you have any other questions related to subscriber growth or anything subscriptions.
Thanks,
Team Loop