Reviews (375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇
We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)
We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.
Cheers,
Atul and Team Loop
We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. We are 100% confident about our migration process because we follow checklists and keep our customers informed.
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Wishing for more subscribers of your brand!
Thanks,
Team Loop
We migrated from Recharge to Loop in November 2022 as we had a few challenges with the UX and back-end from Recharge. Loop has been really good when migrating all the existing subscriptions from Recharge and setting up Loop on our website. For me the key differentiator is the service we got from Loop, we could call Loop frequently and would be dealing with the same guy (Abel Leslie) who was great. What I also really like is Loop's dashboard, the selling plan (allowing to give a higher discount on the first order and then a lower on subsequent orders), as well as the customer portal, everything is a lot more intuitive and very easy to navigate. I can highly recommend Loop and would absolutely do it again.
Thank you for this beautiful review. This made my day! This is a special one!
Would love to try your coffee one day in Australia :D
- Abel Lesle and Team Loop
I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.
Thanks for the review!
We hope subscriptions are working well for you and your customers :)
If you have any feature request, suggestion or a concern - please feel free to write to us on email.
Thanks.
Team Loop.
We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.
We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!
Thank you for this amazing review, Team Organic Body Essentials!
We are super excited to have you on board and help you in your subscriptions growth 💪🚀
Thanks,
Team Loop
Loop is a brilliant app so far and the difference with our previous solution is noticeable.
The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
We highly recommend Loop as a subscriptions app.
Thank you for the kind words, Team Gaia Pulses :)
Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀
We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food.
Best wishes,
Abel and Team Loop
Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We have made a lot upgrades to the dashboard. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Super great customer support. Super quick and extremely helpful! Any problem I’ve had has been handled . Abel has answered all my questions!
Thanks for this amazing review! We are extremely happy that you liked our support. Feel free to ping us if you have any more doubts.
Thanks,
Abel and Team Loop
very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !
Thank you for this amazing review! We are happy that you liked our support!
Feel free to get in touch with us if you want any other assistance.
Thanks,
Team Loop