Reviews (431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless Shopify integration. They praise its user-friendly interface, smart payment recovery, and customizable cancellation flows that enhance subscription management. The app is noted for its reliability, cost-effectiveness, and positive impact on subscriber retention and monthly revenue. Merchants appreciate the proactive updates and strategic advice from the team.
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Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.
Hi Graze & Gather team,
First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.
We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇
While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.
Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!
Best,
Team Loop
Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)
Thanks so much for the 5-star review, Team Skuma Water! :)
Thanks a lot, Team Dirty Laundry for the 5-star review! :)
Thank you for your review, Team Myricals!
Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪
Have more ideas in the pipeline for reducing that churn rate even further 📉
Cheers,
Nihal and Team Loop
Thanks a ton for the 5 star rating, Tallow! 😊
We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!
Here's to great times together! 🥂
Team Loop