Reviews (445)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

December 9, 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
United States
2 days using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of ...

December 14, 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
United Kingdom
1 day using the app
Loop Solutions Inc replied December 14, 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

May 12, 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
United States
About 24 hours using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our ...

February 22, 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the ...

Twinkle Apothecary
United States
About 24 hours using the app
Loop Solutions Inc replied June 27, 2022

Hey there!

Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any ...

April 20, 2022

I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!

Hey Honey Skin Care
United States
About 24 hours using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our ...

May 13, 2022

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

RootRadar
United States
About 21 hours using the app
Loop Solutions Inc replied June 16, 2022

Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach ...

January 10, 2023

The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.

Ferosom Forte
Canada
About 5 hours using the app
Loop Solutions Inc replied January 12, 2023

Thank you for this amazing review, Team Ferosome Forte! This made our day.

Our customer portal is 100% customizable to meet the demands of any subscription business.

Thanks, ...

September 20, 2021

From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.

JNM Football
United Kingdom
About 4 hours using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any ...

April 22, 2022

Amazing customer service! Vivek helped me get everything looking perfect, even down to the smallest details.

Harp and Fin
Canada
About 3 hours using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for ...

March 14, 2022

I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!

Babu
United Kingdom
About 2 hours using the app
Loop Solutions Inc replied June 24, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your ...