Reviews (378)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

Edited August 7, 2024

i had problems with the install and the team addressed them within a day and helped in the matter. they are very diligent and will make sure everything runs smoothly.

Crown Engraving
United States
4 months using the app
Loop Solutions Inc replied August 9, 2024

Thank you for sharing your experience, Team Crown Engraving! We're glad our team could quickly resolve the installation issues for you. Your satisfaction is our top priority, and we're committed to ensuring everything runs smoothly. If you need any further assistance, we're here to help! :)

November 7, 2024

Thank you so much for your service.

Café des Guerriers
France
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank YOU, Team Café des Guerriers!

August 6, 2024

Great customer service and love that they have a free plan that meets all my needs now, yet the bells and whistles I want as I grow. Thank you!

Nation Botanics
United States
16 days using the app
Loop Solutions Inc replied August 9, 2024

Thank you so much for your kind words, Team Nation Botanics! We're thrilled to hear that you like our product and are appreciating our customer service. Thanks for choosing us!

July 11, 2024

After trying multiple subscription apps, im thankful for stumbling upon Loop! Theyve made me so much more money, I can sleep & wake up to automatic sales!! The best app!

Prime Sports Nutrition
United States
Over 2 years using the app
Loop Solutions Inc replied July 15, 2024

Thank you so much for your fantastic review, Team Prime Sports Nutrition! We're thrilled to hear that you love our app. Here's to continued success together! :)

July 8, 2024

We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.

Banfield México UNAM
Mexico
9 months using the app
Loop Solutions Inc replied July 10, 2024

Thank you for your positive feedback, Team Banfield México UNAM! We're glad we have simplified your subscriptions management process. Our support team is always here to help you. We really appreciate your recommendation! :)

July 30, 2024

I've been using Loop for over 4 months and it has been solid. It is flexible and the customer support team are diligent and knowledgable. The support from Manan has been fantastic.

Fifth Ray
United Kingdom
About 1 year using the app
Loop Solutions Inc replied August 2, 2024

Thank you for your amazing review and feedback, Team Fifth Ray! We're thrilled to hear that you've had a solid experience with Loop over the past months. If you ever need further assistance, we're here to help! :)

October 23, 2024

Amazing app and support!

Tropically
United States
3 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Tropically!

October 7, 2024

Great support. Honestly, really really helpful

Eat health
Germany
24 days using the app
Loop Solutions Inc replied October 10, 2024

Thanks a lot for your 5-star review, Team Eat health! :)

August 13, 2024

Great customer support team for onboarding and setup!

REMAY® Shave Gel Bars
Canada
About 1 year using the app
Loop Solutions Inc replied August 20, 2024

Thanks for the review, Team Remay Shave Gel Bars! We're glad our customer support team made your onboarding and setup smooth. We're here to help whenever you need it! :)

August 22, 2024

I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!

drShake
Italy
1 day using the app
Loop Solutions Inc replied August 26, 2024

Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)