Reviews (440)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

November 13, 2024

Free forever plan was a lifesaver to get up and running. It has allowed me to get MRR going and now upgrade to a paid plan. The support team are always happy to help and very quick and effective (not like some other support teams). Aastik has helped me out many times (even during Diwali) and the product is second to none.

Good For Pets
United Kingdom
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Good For Pets!

This made Aastik's day :)

February 19, 2025

We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!

Alaya Naturals
United States
4 months using the app
February 19, 2025

The team is always here to help and is full of knowledge.

Unscented Co.
Canada
7 months using the app
February 20, 2025

Support has a very quick response

Goliath Labs™
United States
Over 1 year using the app
November 12, 2024

A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.

Drink Better Than Booze
United States
3 months using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Drink Better Than Booze! :D

Reviews like this keep us going. Glad to be your Subscription Growth Partner!

November 1, 2024

Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!

Nyum Nutrition
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you for the review, Team Nyum Nutrition!

Hearing that your customers find subscriptions so easy is music to our ears :)

January 16, 2025

Excellent product and support!

Fitvalmennus
Finland
Over 1 year using the app
January 30, 2025

Very fast and helpful customer service!

Aya
United States
5 months using the app
November 21, 2024

Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.

Aniwell
United States
7 months using the app
February 18, 2025

Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended

Manly
Australia
About 1 month using the app