Reviews (461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around or fixed very quickly.
I could not recommend Loop Subscriptions more highly.
We’re so excited to hear that Loop has been the perfect solution for your Shopify subscriptions! It’s great to know the migration process was smooth and that the intuitive Flows have made it easy for your team to handle complex tasks. Empowering your CS team to make changes themselves is exactly what we aim for! We truly appreciate your high recommendation and are committed to continuing to support your success.
- Loop Team
We have had an excellent experience with Loop Subscriptions! They made the transition of our subscription payments from Stripe seamless and hassle-free, even with our unique setup as a headless Shopify store. Loop was incredibly accommodating to our specific needs, completing a few development change requests promptly and efficiently. Moreover, their support team deserves special recognition for being consistently helpful and responsive. Thank you Team Loop!
It’s wonderful to hear that the transition to Loop was seamless for your headless Shopify store! We’re glad we could accommodate your specific needs and that our support team has been consistently helpful. Your recognition means a lot to us, and we’re excited to continue providing the best support and solutions as your business grows!
- Loop Team
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly.
I could not recommend Loop Subscriptions more highly.
It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊
- Loop Team
Loop has been an incredible asset to our company, and working with Parth has been an absolute pleasure. He has been incredibly supportive, truly invested in our success, and continuously helps us optimize our subscription model for retention and loyalty programs.
Loop’s platform provides invaluable insights into how our customers manage their subscriptions over time, allowing us to make data-driven decisions that improve engagement and long-term loyalty. Plus, they are always evolving—constantly rolling out new retention and reporting features that help us stay ahead.
If you're looking for a dynamic, forward-thinking partner to enhance customer retention, Loop is the way to go. Highly recommend.
Fantastic!
So happy that Loop has made such a positive impact on your business! We’re thrilled that Parth has been able to provide the support and guidance you need for optimizing your subscription model. The data-driven insights and continuous improvements are core to helping you stay ahead, and we’re so grateful for your recommendation. We’re excited to continue supporting your growth and success!
- Loop Team
We just migrated to Loop from a different subscription app, and so far I’m very pleased with our decision. The support during the onboarding process has been great, and the features and capabilities of the platform will meet our needs long into our future.
We’re so glad to hear that your migration to Loop has been a smooth and positive experience! It’s great to know that the support during onboarding and the platform’s features are aligning with your long-term needs. We’re excited to continue supporting your growth and success!
- Loop Team
Parvesh has been assisting me with an issue regarding subscriptions and the link. He successfully showed me how to access the information I needed in order to achieve my goal. We also discovered some tech issues along the way that will hopefully be resolved. Parvesh was very patient with my requests. I give him TEN stars!
Loop subscriptions is a wonderful tool that is helping streamline our business. Setup is easy and their customer service is quick to respond and always answers our questions in a satisfactory manner. I have only good things to say about them and highly recommend this app to everyone!
We’re so glad to hear that Loop is helping streamline your business and that our customer service has met your expectations! It’s fantastic to know that the setup was easy and that we’ve been able to assist you promptly. Your recommendation means a lot to us, and we’re always here to support you moving forward!
- Loop Team
The LOOP team provided an exceptionally prompt and effective response. Their solution addressed my issue completely, and the process was seamless.
Thank you for your kind words! We’re so glad to hear that our team could resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here to ensure a seamless experience for you.
- Team Loop
We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives.
Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.
Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop!
- Loop Team
So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone
Thank you for the fantastic feedback! We’re delighted that you’ve had such a positive experience with Loop and that our customer service has been able to assist you promptly. We’re committed to being there whenever you need help, and we’re so grateful for your recommendation!
- Loop Team