Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this affordable subscription app for its user-friendly interface, smooth migration process, and insightful analytics. The app's responsive customer service, smart product bundling, and clear customer portal are particularly appreciated. Merchants value the app's attractive pricing and commitment to long-term partnerships. Features like churn prevention, upselling, and automated email notifications are praised for enhancing customer retention and satisfaction.
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We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!
That's fantastic to hear, Team Frozen Garden!
We're so glad that your transition to Loop was smooth and that both you and your customers are loving the experience. Thank you for sharing your journey and for your high recommendation. We're here to support you and look forward to being a part of your continued success!
Cheers,
Team Loop
Great Customer Service. Atul is awesome.
Thank you for your wonderful feedback, Team Inward Half!
We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟
Team Loop
Loop is a game-changer! Its intuitive interface and powerful functionalities make it a breeze to use. It has great features designed to tackle churn and payment failures.
Transitioning to Loop was seamless, thanks to their dedicated team of account managers and engineers who swiftly resolved any issue we had.
Kudos to Piyush & team for creating a great product and team!
We're thrilled to hear that you find Loop to be a game-changer, Team Purest Co!
Thank you for your kind words about our intuitive interface, powerful functionalities, and dedicated team. Your feedback is greatly appreciated, and we look forward to continuing to support your success with Loop!
Cheers,
Team Loop
10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10
That's wonderful to hear, Team lurella!
We're delighted that you find our app easy to use and appreciate our 24/7 support. It's great to know that Varun was able to assist you effectively. Thank you for your perfect rating, and we're here whenever you need us!
Cheers,
Team Loop
Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions is a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of of website sales go through the loop app!
The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan and others are always available to answer my questions and they even quickly solve simple coding and formatting issues. Well done LOOP!
Thank you for your amazing feedback, Team Nutty Hero!
We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟
Team Loop
We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!
We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee!
Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop.
Cheers,
Team Loop
the customer service is great.. I'm still figuring out the app, but seems to be working well..
Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟
Team Loop
This is the first subcription app I've used, but so far, I'm quite happy with it. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).
I've not given 5 stars, because there are some areas where functionality is lacking, or yet to be developed. If you are a vendor that sets your order schedule based on delivery (using an Anchor Day), rather than being based on billing, then there are some gaps. It feels as if this functionality (the ability to set the order schedule based on delivery) was rolled out, but then not fully implemented across the product to map the features/functionality available that exist for vendors who set order schedules based on 'billing'.
We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed.
Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟
Team Loop
Great app, seamless. EXCELLENT customer service.
Thank you so much for your glowing review, Team Nutcase Nuts!
We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟
Team Loop
Excellent response and service!!!
Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!
Cheers,
Team Loop