Reviews (461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks.
For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind.
I appreciate everything!
It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward!
- Loop Team
Loop has worked the best for our subscriptions! It's easy to use on backend and frontend. The customization and customer support really sold us on switching over!
We’re thrilled to hear that Loop has been the perfect fit for your subscriptions! It’s fantastic that the ease of use, customization, and our customer support made the switch worthwhile. We’re here to support you every step of the way as you continue to grow!😁
- Loop Team
Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company.
Great price and great service!!
We’re so glad to hear that working with Aayush has been such a positive experience for you! It’s fantastic that he’s been able to help improve retention and other key areas for your business. Your recommendation means a lot, and we’re thrilled to be a part of your journey. Thanks for the kind words about our pricing and service—we’re excited to continue supporting your success!
- Loop Team
Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature.
After evaluating multiple subscription platforms, we’re confident that choosing Loop was the best decision we could have made!
Highly recommend!
It’s fantastic to hear that Loop has been such an outstanding partner for your business! We’re thrilled that our support, platform, and new features like gamification have been able to meet your needs. Your confidence in our platform and high recommendation mean the world to us. We’re excited to continue delivering value and supporting your success!
- Loop Team
Pretty solid subscription tool! Lots of customization options.
Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the customization options. We’re always working to make Loop more flexible and powerful to meet your needs. Feel free to reach out if you ever need any assistance!
- Team Loop
Loop is crushing it in the subscription game. They are constantly adding new features and their support is top notch. Do yourself a huge favor and don't make the mistake I did by starting your business with a cheaper subscription app. You will pay for it!
It’s awesome to hear that Loop is making such a big difference for your business! We’re thrilled to know that our continuous feature updates and exceptional support have met your expectations. Your advice and recommendation mean a lot to us, and we’re excited to keep supporting your growth with Loop!😇
- Loop Team
Loop has been refreshing to work with, and from engineering to product to finance we all highly recommend it. We're not small, and we were on a very well-known subscription platform that wasn't cutting it (too slow to change/evolve/improve, built on outdated architecture, etc.). We ran a competitive process, took a really good look at all the major players and decided on Loop. They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. Just like any tool, they don't have everything built out for every use case in advance, but we're finding more and more that when we want something from Loop that's important to the business, they're either already working on it or can get it on their short-term roadmap. And they actually deliver, vs. our experience in the past where our salesperson and account rep were great but always relied on some committee or team or process, and nothing ever actually got done on a reasonable timeline. Bottom line: you won't regret going with Loop.
It’s fantastic to hear that Loop has been a great fit for your business! We’re thrilled that our responsiveness, ability to customize, and the stability of the platform have met your needs. It’s also great to know that our team has been able to deliver on your requests in a timely manner, which sets us apart. We truly appreciate your recommendation, and we’re excited to continue supporting your success as you grow!😇
- Loop Team
I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.
Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊
- Team Loop
We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.
Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop!
- Loop Team
Aadi and Harshit were amazing during our onboarding/migration process; they exceeded our expectations and made the entire process as smooth as possible. Great team, great product. Highly recommend.
Huge thanks for the kind words! Aadi and Harshit will be thrilled to hear this. We’re so glad onboarding went smoothly and you’re enjoying Loop. 🙌
- Team Loop