Reviews (464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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excellent app - the support team is simply incredible
Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌
– Team Loop
Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.
Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇
- Loop Team
So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well
We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth!
- Loop Team
The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.
We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way!
- Loop Team
An amazing platform with everything you want and more. Also a really amazing onboarding experience. They really take are of you to make sure you're all set up. Highly recommend!
Thank you for the amazing review! We’re thrilled to hear that Loop has everything you need and that your onboarding experience was top-notch. We’re always here to ensure you’re fully supported and set up for success. Your recommendation means a lot to us, and we’re excited to continue working with you!🙌🏻
- Loop Team
I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.
We’re so glad to hear that Loop has been a great fit for your subscription-based model! It’s fantastic that our customer service and conversion rates have helped you achieve success. Your recommendation means a lot to us, and we’re here to support you as you continue to grow!
- Loop Team
Promptly located the error I had and escalated it to be fixed.
Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️
- Team Loop
Does just what it needs to do, glitch-free.
Always responsive, friendly and helpful customer service.
It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏
- Team Loop
Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support.
Worth...every...penny!
It’s fantastic to hear that Loop has contributed to your business growth! We’re glad the platform was easy to configure and that our support team quickly resolved any design issues. Your feedback means so much to us, and we’re excited to continue being a part of your journey!
- Loop Team
Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help
We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you!
- Loop Team