Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
Refine
-
By rating
Amazing app. Support is first class. Surbhi is the best
Thank you for the great feedback! We're thrilled to hear you're enjoying the app and that our team — especially Surbhi — has made a strong impression. Providing top-tier service and a reliable experience is our priority, and your kind words mean a lot to us.
- Team Loop
I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing.
If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.
Customer service team are always happy to help. Lots to set up but always on hand if needed.
Happy so far.
It’s great to hear that you’re happy with the support and that our team has been there when needed! We understand that setup can take some time, but we’re always here to assist you every step of the way. We’re excited to continue supporting your success!
- Loop Team
Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!
It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us.
- Loop Team
Good Subscription App and helpful Support :)
Thanks a lot for your feedback! We’re so glad to hear you’re enjoying the app and our support. We’re always here to help and committed to making your experience even better! 😊
- Loop Team
Great app + great support.
Cant reccomend highly enough!
Thank you for the amazing review! We’re so glad to hear that you love the app and our support. Your recommendation means the world to us, and we’re always here to help you grow your business!
- Team Loop
Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing.
A big shoutout to Pervesh and Saksham for all their help
We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻
- Loop Team
Excellent Customer Service!
Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs!
- Loop Team
Loop is super solid - their team is responsive and helpful with any issues and can come up with solutions for any problem.
Capabilities of the app are fantastic - no complaints
We’re thrilled to hear that Loop has been solid for your needs! It’s great to know that our team has been responsive and helpful in providing solutions. We’re also glad to hear that the app’s capabilities are meeting your expectations. Thanks for sharing your experience!
- Loop Team
Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support
It’s wonderful to hear that our customer support team has been so responsive and helpful! We’re committed to finding the best solutions for you, and we’re always here to provide hands-on support whenever needed. Thank you for sharing your experience!
- Loop Team