Reviews (586)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.

January 12, 2026

Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve. The features are straightforward, which makes managing subscriptions way less complicated than we expected.
What really stands out is their communication and support. The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed.

Club EarlyBird
United States
Almost 2 years using the app
January 15, 2026

If you’re a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don’t come close in support or retention guidance. Would recommend to any DTC brand running subs.

The Greatest of all Tapes
Australia
11 months using the app
December 22, 2025

We have a great experience working with Loop Subscriptions.

The collaboration is smooth and genuinely friendly from day one. Their team is always quick to jump in whenever we run into issues, and they don’t just react, they proactively suggest features and improvements we can take advantage of.

They also supported us through our migration from a previous subscription solution, which made the transition much easier than expected. Overall, it’s been a really positive and supportive partnership.

Edgard & Cooper
Belgium
About 1 year using the app
November 21, 2025

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

Overtone Color
United States
Almost 2 years using the app
Loop Solutions Inc replied November 26, 2025

So glad to hear Loop has made managing subscriptions seamless for you! Huge thanks for the kind words about our Customer Success team—we’re excited to keep supporting your growth and success!

- Loop team

November 27, 2025

We’ve been using Loop Subscriptions for a few years now and it does exactly what we need. Their customer service has been consistently helpful, and the new bundle page layout looks great on our store. Overall, a reliable app that fits our store’s needs.

The Gluten Free Bakery
United Kingdom
Over 1 year using the app
November 11, 2025

Always great customer support, the team are fast to respond and go above & beyond to help fix issues and suggest improvements to our account.

The portal is simple to navigate with great features

Igennus Healthcare Nutrition
United Kingdom
Over 2 years using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re glad the portal has been smooth to use and that the team’s support and suggestions have been valuable—always here to help you grow!

- Loop team

January 12, 2026

Migrated late last year from another subscription app - onboarding has been incredible, the team has gone above and beyond making it seamless. They are super responsive on Slack to any queries. Would definitely recommend Loop for anyone getting into subscriptions.

BeKynd Beauty
United States
7 months using the app
December 17, 2025

Loop has been an amazing platform for our Shopify store. It makes managing bundles and offers so much easier and more organized.

What really stands out is their support team. Whenever we run into an issue or have a question, they’re quick to respond, patient, and genuinely helpful. They take the time to understand our setup and guide us step by step until everything works properly.

Overall, Loop has been a huge help in improving our store experience, and their support gives us confidence knowing help is always there when we need it. Highly recommended!

Buff Clucks
United States
9 months using the app
December 22, 2025

Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.

LUMINAS Energy
United States
7 months using the app
December 9, 2025

I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!

On The Wagon Kombucha
Hong Kong SAR
8 months using the app