Reviews (556)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription management and increasing customer satisfaction. They praise its easy setup, comprehensive features like product swaps and upsells, and smooth Shopify integration. The app supports scalable subscription models, suitable for various business sizes. Merchants value the responsive customer support and continuous improvements through regular updates, which positively impact subscription revenue and retention rates.

November 11, 2025

Always great customer support, the team are fast to respond and go above & beyond to help fix issues and suggest improvements to our account.

The portal is simple to navigate with great features

Igennus Healthcare Nutrition
United Kingdom
Over 2 years using the app
November 21, 2025

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

Overtone Color
United States
Almost 2 years using the app
October 22, 2025

Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner

Organics Nature
United States
Over 1 year using the app
November 5, 2025

We transitioned to Loop for our subscription management, and it’s been an excellent experience from the start. The team is incredibly responsive, their support is always fast, helpful, and proactive. They’ve consistently assisted us with every customization and unique use case, ensuring that each request is completed on time and perfectly aligned with our needs.

Their flexibility and dedication truly set them apart. We highly recommend Loop to any business looking for a reliable, adaptable subscription platform backed by an exceptional team.

SIMPLER HAIR COLOR
United States
About 1 year using the app
October 17, 2025

We've tested multiple subscription platforms and Loop is the best. It is as powerful and multi-featured as the most expensive competitors at a much more reasonable price. They are *continually* adding smart, genuinely useful tools and improvements (we're talking every few weeks) and the customer service is impeccable. You simply don't need to look any further.

The Functional Mushroom Company
United Kingdom
About 1 year using the app
Edited October 30, 2025

Loop has been a great solution for our small business. Not only have they allowed us to offer a seamless subscription experience to our customers, but they have been incredibly responsive as we grow, offering help every step of the way. Saurev has been a fantastic resource for us, creating custom solutions and quickly answering every question we throw at him. Thank you Saurev!

Broadcast Coffee
United States
About 1 year using the app
September 19, 2025

Loop has been fantastic to work with and has helped us increase our subscription revenue and retention in a big way. I highly recommend working with them.

Live Bearded
United States
Over 1 year using the app
October 14, 2025

We have been with loop for a little over a year now, and the whole team has been amazing and helpful. We have 3 websites that use loop and they have been extremely helpful to make sure we get the best deal for the best product. Overall we have been very happy with their platform and plan to continue using loop.

Pet Supplies 4 Less
United States
9 months using the app
November 18, 2025

Loop has been incredibly integral to building out my site and subscription functionality! Aditya was super helpful to all of my questions and troubleshooted things on the fly. Always very responsive with resolutions in a timely manner. Thanks, Loop!

Blow Tissues
United States
5 months using the app
October 9, 2025

The Loop team was very thorough in their onboarding to make sure everything went smoothly. We've been using the product for 4 months now, and since then our subscriptions have been steadily increasing. The tech and support team are readily available to help with any issues we have, and I appreciate the monthly check-ins to discuss performance and next steps.

VocalMist
United States
5 months using the app