Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 22, 2024

We've have used Loqate address services for many years and this new app has been on our Shopify store for a while now. It's been an invaluable tool for improving and streamlining the checkout process for customers.

The app provides fast and accurate address suggestions for our UK-based customers, ensuring they can quickly lookup their addresses by simply entering a postcode or beginning to type their full addresses (or a mixture of both!). This has reduced the number of issues with incorrect or partial addresses significantly.

The app integrates seamlessly with Shopify. It enhances the overall customer experience by making checkout faster and smoother.

One thing to note is the location biasing feature, which prioritizes returned addresses based on proximity to the customer. I'm not sure this feature is necessary and I've seen that it's not 100% accurate when the addresses are listed in a seemingly random order, but it always provides the correct address somewhere in the results.

Customer support has been responsive and helpful on the rare occasion we've had a question or needed assistance.

Overall, this app has been a great addition to our website, and I would highly recommend it to any business looking to improve their address accuracy and Shopify checkout experience.

John Norris
United Kingdom
6 months using the app
October 28, 2024

We've used Loqate for several years across our various websites, one of which is heavily reliant on granular geographical data they supply.

The Shopify app was easy to install and the team at Loqate have been really helpful.

It's great not to have to worry about bad address data and the customer service / logistical problems that brings.

EvenGreener
United Kingdom
5 months using the app
October 24, 2024

Loqate's address services app has been a game-changer for our Shopify store. Not only does it provide accurate address suggestions for our UK customers, but it also streamlines our internal processes. The app's ability to suggest addresses for admin draft orders has significantly reduced the time spent manually entering customer information, improving our order processing efficiency and accuracy.
The app's integration with Shopify is seamless, making it easy to implement and use. It has enhanced the overall customer experience by reducing the likelihood of shipping errors and improving order accuracy. This improvement in order accuracy is a testament to the app's performance and reliability.

Highgrove
United Kingdom
4 months using the app
October 29, 2024

We've used Loqate address validation/postcode look up service for a while now, the app integrates seamlessly and we've had amazing support throughout.

The phone and email validation is also very useful.

GYM KING
United Kingdom
4 months using the app
October 23, 2024

The Loqate address validation service integrates seamlessly with the new Shopify checkout, and the abiility to scale up and down based on our traffic levels means we don't pay for more than we use.

Poppy Shop UK
United Kingdom
3 months using the app