SpurIT: Loyalty Points Manager , 51 reviews
Outstanding service, they are available around the clock and help you with every inquiry you might have. The only issue i have is that the system does not provide details on who referred who, which is quite important.
If you take that out of the equation, of provide details who referred who, I truly beleive they would be the best APP providore on shopify!
Отличное приложение, потрясающая поддержка!
Обращалась несколько раз, все очень оперативно и терпеливо помогли решать!
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
Thanks Artem for helping solve our issue LIVE on chat and changing the color scheme for us! TEN MILLION STARS for customer support. This app has been AWESOME. Our fans love cashing in their points. Keep up the great work, and THANK YOU for making it extremely affordable btw. :)
Great application! The team at SpurIT was fast to reply to my request for assistance and was able to add the specialized code needed to allow my store to operate the way I need it to work. Great product and great CS!
SAV very good and app very good :)
Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
I like this app. I was having some issues when I first installed it but the support given by the team was good and solve my problem. Thanks.
Great app. It has a lot of basic features and customization isn't too great, as in their current features are "bare bones" compared to other apps which offer more features (but cost a lot of money).
Don't get me wrong though, even if I find it bare bones, it still provides features that are very useful and they are enough for upstarting businesses. It's definitely worth investing in this app.
They are currently working a lot on this app too, so I am expecting more and more great features in the future! I have even recommended a few features to their support team which I hope they will implement. They also have a suggestion website.
On another note, their support team is very helpful and do live up to the claim that they are readily available at all times. It only took a minute for a representative to chat with me within the app. It's a handy feature and you don't have to bother with emails when contacting them.
Their team can help you with some more in-depth customization if you ask (such as replacing a background in the pop up). All you need to do is provide the graphics and make them yourself / find the dimensions you need.
Here's a few features I would like to have in this app (I might go back and add more in the future):
- Points gained on account creation or customer set birthday.
- Points gained through email newsletter signup by clicking a generated link in the email which can only be redeemed once per account.
- Fully customizable pop up elements in a UI (e.g. being able to edit heading color title, background image, buttons and more from within the app without using coding).
A customer was having a few issues ordering with her loyalty points. I was able to get assistance quickly and Artem did an excellent job! He was informative, professional, and attentive. Great job!
We have been using Loyalty points and have found it to be a really beneficial app for building customer loyalty on the store.
I cannot rate the customer service at SpurIT highly enough. I would have no hesitation in recommending this company. The minor issues we have had on this and other apps are fixed straight away often with just a quick chat online and when it had to be referred through to the tech department it was sorted within hours. You can't ask more than that!